247 Airport Transfer Reviews

Name: 247 Airport Transfer
Address: Lumina Business Centre 32 Lumina Way, Lumina Park , Enfield, London
Rating: 4.67

4.7 Rating 1,963 Reviews

97 %

of reviewers recommend 247 Airport Transfer

Company Reviews

Metrics

Info

4.7

Based on 1,963 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Email, Telephone

About 247 Airport Transfer:

247 Airport Transfer is a minicab company based in London that provides professional airport, port and stations transfer.

Visit Website

Phone:

2088860026

Email:

onlinemarketing@247airporttransfer.co.uk

Location:

Lumina Business Centre 32 Lumina Way, Lumina Park , Enfield
London
EN1 1FS

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247 Airport Transfer 5 star review on 5th September 2018

Mrs. H

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I made a transfer reservation with this company. There are always possible cancellations or delays during the trip. We couldn't get on the plane, and I immediately notified the transfer driver and the contact number of this website, informing them that we were not allowed on the plane. However, they were absolutely no help and refused to refund. I requested a change for the next day and they asked for all the money again. They do not help you with any problems. Do not make a reservation from this company to avoid losing your money. We have used Uber in our holiday in Europe afterwords and more happy with uber is best Secure system that everytime was very quick and payment is done after transfer. Suggest you to do not use AirportTransfer.com”

Helpful Report

Posted 2 years ago

Thank you for sharing your feedback. We apologize for the inconvenience you experienced, but we would like to clarify some important points regarding our service. When making a booking with us, all customers agree to the terms and conditions, which include our cancellation and refund policy. As a service provider, we dispatch our drivers based on the confirmed requests of our customers, and once a transfer is booked, our drivers are committed to the reservation. In the event of a last-minute change or cancellation, we do our best to accommodate our customers' needs; however, there may be associated costs, as outlined in the terms agreed upon at the time of booking. We understand your frustration and regret that we could not meet your expectations on this occasion. We strive to provide a reliable and customer-focused service, and we are always here to discuss any concerns you may have. If there is anything further we can do to assist you, please do not hesitate to reach out directly.

Posted 2 years ago

“The driver arrived promptly and drove us safely to the airport. I have used 247 Airport Transfer many times and am always pleased with the service I have received.”

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Posted 2 years ago

Dear Mary, Thank you for your kind feedback! We are delighted to hear that you consistently enjoy our service and had a safe and prompt journey to the airport. We look forward to serving you again soon. Best regards, The 247 Airport Transfer Team

Posted 2 years ago

“Good booking system, fair price The link to track driver location doesn't work though”

Helpful Report

Posted 2 years ago

Good morning, Thank you for your feedback! We are glad to hear that you found our booking system efficient and our prices fair. We apologize for the inconvenience regarding the driver location tracking link. Our IT Department has been informed about this matter and we are currently working on resolving this issue to ensure a smoother experience for our customers. In the meantime, please feel free to contact our support team 24/7 for any updates on your driver’s location. We appreciate your patience and understanding.

Posted 2 years ago

“Excellent as always. Been using 247 for 10 years”

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Posted 2 years ago

Thank you, Paul! We're thrilled you've been satisfied with our service for the past 10 years. We look forward to continuing to serve you.

Posted 2 years ago

“Professional service, on time and flexible! The driver transported a group of of young people with additional need to a prom event, the driver was so patient.”

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Posted 2 years ago

Thank you so much for your kind feedback! We're thrilled to hear that our service met your expectations and that our driver was able to provide the patience and flexibility needed for your group. We look forward to serving you again in the future!

Posted 2 years ago

“we have been using this company since 2013 but this year they have completely messed up the booking and are refusing to sort it out or refund. very rude customer service, do not book with theses”

Helpful Report

Posted 2 years ago

Dear Peter, We sincerely apologize for the inconvenience you experienced. Upon checking our internal records, it appears that your transfer was booked with a pick-up from Stansted Airport for the 28th of June. As per the conversation with our controller, the driver was released, and the reservation was cancelled as a customer no-show. This reservation was booked by yourself directly on our website. Additionally, we confirmed this booking via email on the same day. Since the error regarding the pick-up date was not from our side and the driver was dispatched accordingly, as per our terms and conditions, the reservation ID 3266663 is non-refundable. We understand that this situation is frustrating and we regret any distress caused. If there are any further details or if there is anything we can do to assist you, please feel free to contact us directly.

Posted 2 years ago

“The usual service returning from the airport as I was collected on time ….. a little delay on the out going service but couldn’t be helped due to traffic …… both drivers were professional and friendly and the vehicles were clean……..”

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Posted 2 years ago

Dear Kevin Hutchings, Thank you for your feedback! We’re pleased to hear that you found our service professional and our vehicles clean. We apologize for the delay due to traffic on the outgoing trip and appreciate your understanding. We look forward to serving you again soon.

Posted 2 years ago

“On time. Driver arrived within 5min of us calling him.Drove responsibly”

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Posted 2 years ago

Thank you for your positive feedback! We're glad to hear that our driver arrived promptly and drove responsibly. We look forward to serving you again in the future.

Posted 2 years ago

“I’ve been using this firm for about 6 years for early morning airport transfers. Most importantly they are always punctual but also professional and comfortable.”

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Posted 2 years ago

Hi Phil, Thank you so much for your wonderful review! We're thrilled to hear that our punctuality, professionalism, and comfort have consistently met your expectations over the past six years. We look forward to continuing to serve you for many more early morning airport transfers! Best regards, 247 Airport Transfer Team

Posted 2 years ago

“Friendly, courteous, helpful driver met me on time at the airport pick-up location. The driver assisted with luggage handling as we walked to the car which was parked in a nearby garage. The vehicle was as expected....and was clean and in good working order. I felt like the driving was safe. I arrived at my drop-off location without any difficulties.”

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Posted 2 years ago

Dear Lawrence, Thank you for your kind words! We're delighted to hear that your experience with our driver and service was positive. It's great to know you felt safe and well-assisted from the airport to your destination. We look forward to serving you again in the future! Best regards, 247 Airport Transfer Team

Posted 2 years ago

“Pick-up on time, car looked and smelled good, driver was professional and helpful. Really appreciate that there was no extra cost after I had paid in advance.”

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Posted 2 years ago

Thank you, Cosmin! We're thrilled to hear that you had a positive experience with our service. Your kind words about our punctuality, vehicle quality, and professional driver mean a lot to us. We're glad to know you appreciated our straightforward pricing. Looking forward to serving you again soon!

Posted 2 years ago

“Great services. I will use again next time in London.”

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Posted 2 years ago

Dear Florence, Thank you so much for your kind feedback! We're thrilled to hear that you enjoyed our services. We look forward to serving you again on your next visit to London.

Posted 2 years ago

“Top class!!! Highly recommended!”

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Posted 2 years ago

Dear Diana, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience. Your recommendation means a lot to us. Looking forward to serving you again soon!

Posted 2 years ago

“Excellent communication when my flight was changed.”

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Posted 2 years ago

Thank you for your feedback! We're glad to hear you appreciated our communication efforts. We always strive to keep our passengers well-informed and comfortable, especially when plans change unexpectedly. Looking forward to having you on board again soon!

Posted 2 years ago

“A great service picked arrived early very polite and professional 100% will be using them again. Also like the option of paying in advanced of paying the driver cash on the day”

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Posted 2 years ago

Thank you so much for your positive feedback! We're thrilled to hear that you were satisfied with the service and appreciated the flexibility in our payment options. We look forward to serving you again soon!

Posted 2 years ago

“I highly recommend their services. It was very efficient and professional. The customer service was thorough and the journey was seamless. No complaints.”

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Posted 2 years ago

Thank you so much for your kind words and strong recommendation! We're thrilled to hear that you found our services efficient and professional, and that you had a seamless experience with us. We strive to maintain excellent customer service, and we're glad that it met your expectations. We look forward to serving you again soon!

Posted 2 years ago

“Usual positive experience of a good service”

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Posted 2 years ago

Thank you for your continued support and for sharing your positive experience with our service. We're thrilled to hear that you're consistently satisfied with what we offer. Looking forward to serving you again soon!

Posted 2 years ago

“very reliable, secure and comfortable . Thank you”

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Posted 2 years ago

Thank you for your kind words! We're thrilled to hear you found our services reliable, secure, and comfortable. Your satisfaction is our top priority. Looking forward to serving you again!

Posted 2 years ago

“Everything perfect. Thank you so much”

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Posted 2 years ago

I'm thrilled to hear everything was perfect! Your satisfaction is our top priority. Thank you for your kind words!

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Dear Ali, Thank you for your kind words! We're thrilled to hear you enjoyed our service. Looking forward to serving you again soon. Best regards, 247 Airport Transfer Team

Posted 2 years ago

247 Airport Transfer is rated 4.7 based on 1,963 reviews