247 Airport Transfer Reviews

Name: 247 Airport Transfer
Address: Lumina Business Centre 32 Lumina Way, Lumina Park , Enfield, London
Rating: 4.67

4.7 Rating 1,961 Reviews

97 %

of reviewers recommend 247 Airport Transfer

Company Reviews

Metrics

Info

4.7

Based on 1,961 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	95%
Customer Service
Communication Channels	Email

About 247 Airport Transfer:

247 Airport Transfer is a minicab company based in London that provides professional airport, port and stations transfer.

Visit Website

Phone:

2088860026

Email:

onlinemarketing@247airporttransfer.co.uk

Location:

Lumina Business Centre 32 Lumina Way, Lumina Park , Enfield
London
EN1 1FS

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247 Airport Transfer 5 star review on 5th September 2018

Mrs. H

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We enjoyed the great pick off, the driver was on time with spacious air conditioned ride -family of 8 people. Will definitely book for the next trip.”

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Posted 1 week ago

Thank you for the kind words, Roee. We are glad the driver was on time and that the vehicle suited your family of eight comfortably. We look forward to taking care of your transport again on your next trip.

Posted 5 days ago

“They are fraudster. False advertising . We had a transfer booked for 8 With 8 luggage’s and 8 hand luggage. The drive came to pick us up at the Cruze with a bunch of rubbage in his vehicle. He was only able to take 5 passenger and both the office and driver so rude tell us we can see what to do. They even emailed to confirm and we provided all information with an acknowledgment. They have very ver poor customer service. Do not use them. We were travelling from North America and was stranded. Thank god for good Samitrian who jumped in to help us as we were 1and 1/2 hr from the airport as we were travelling in a group. Very disgusting”

Helpful Report

Posted 3 weeks ago

Dear JD, We are sorry to hear that you were unhappy with your transfer and understand how frustrating it must have been to experience difficulties while travelling to the airport. However, having carefully reviewed the booking, the vehicle documentation, the driver's statement, and the video evidence, we would like to clarify the circumstances for the benefit of anyone reading this review. An appropriate full-size 8-seater vehicle was dispatched for your booking. The vehicle is officially registered and certified to carry 8 passengers, and therefore the vehicle supplied was consistent with the vehicle type booked. The difficulty arose from the size, amount and overall volume of the luggage presented at pickup. Our driver made every reasonable effort to accommodate the passengers and luggage. He was able to load all 8 large suitcases and 4 of the smaller suitcases into the vehicle, while also accommodating additional smaller bags. At that stage, 5 passengers were already in the vehicle. When it became clear that the remaining luggage could not safely be accommodated together with all 8 passengers, the driver contacted our office and explained the situation. The driver's account is that he was instructed to accommodate as many passengers and as much luggage as could reasonably and safely fit in the vehicle. The issue was therefore not an unwillingness to transport the passengers, but a lack of sufficient physical space to safely accommodate 8 passengers, 8 large suitcases, 8 smaller suitcases and the additional bags. We would also like to address the comment that the vehicle contained "garbage everywhere." The driver strongly disputes this description. He keeps certain essential vehicle-related items in the vehicle, which are stored appropriately and out of the way. These are not rubbish or excessive clutter and are not intended to obstruct or inconvenience passengers. He has also advised us that he has not previously received complaints of this nature regarding the cleanliness, condition or presentation of his vehicle. We have nevertheless noted your comments regarding the driver's conduct, clothing and the condition of the vehicle, and these matters have been reviewed separately. We take customer feedback seriously and will address any appropriate internal matters. We appreciate that this was an unpleasant experience, particularly when travelling as a group to the airport. However, we believe it is important to distinguish between an incorrect vehicle being supplied and a vehicle being unable to safely accommodate the actual luggage presented. In this case, the evidence supports the latter. We regret that the transfer did not meet your expectations, but we cannot agree with the suggestion that an inappropriate vehicle was provided or that the company failed to provide the vehicle that was booked. We remain committed to providing reliable and professional transfer services and to being transparent about the circumstances of any customer complaint.

Posted 1 week ago

“Super easy, driver was right on time, drove well and got us to the airport seamlessly.”

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Posted 1 month ago

“Very kind and respectfuul driver. On time.”

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Posted 1 month ago

Thank you for your kind words! We're delighted to hear that your driver was punctual, respectful, and provided excellent service. We look forward to welcoming you again!

Posted 1 month ago

“My booking & the trip experience was good . I strongly recommend”

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Posted 2 months ago

Thank you for your kind review and recommendation! We're delighted to hear that you had a smooth booking process and a great travel experience. We truly appreciate your support and look forward to serving you again in the future!

Posted 1 month ago

“Exceptional Service from Mustafa! 247-airport-transfer was absolutely perfect for our trip. The driver, Mustafa, arrived right on time and got us to our destination in a very timely manner. The car was spotless and comfortable. Mustafa was incredibly humble, professional, and generous—he immediately helped us with our luggage and even offered us fresh water once we settled into the car. Highly recommend this service and Mustafa specifically!”

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Posted 2 months ago

Thank you for your kind review, Sumit! We're delighted to hear that Mustafa provided such a great experience. We'll be sure to pass on your compliments to him. We appreciate your recommendation and look forward to serving you again soon! Kind regards, The 247 Airport Transfer Team 🚖

Posted 2 months ago

“Excellent experience. The driver was very early, which eased my mind. He was friendly and very helpful. Smoothest experience I have ever had getting into Heathrow. Thank you!”

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Posted 3 months ago

Thank you for your wonderful feedback, Susan! We are delighted to hear that you had such a smooth experience and that the driver’s punctuality and assistance helped put your mind at ease. We truly appreciate your kind words and look forward to serving you again in the future!

Posted 3 months ago

“Excellent service provided by Sukhdeep Singh who was very polite and helpful. Will certainly recommend 247 Airport Transfer to our friends.”

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Posted 3 months ago

Thank you very much for your kind words, Usha! We are delighted to hear that Sukhdeep Singh provided you with an excellent service

Posted 3 months ago

“I recommend them, good transfers.”

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Posted 5 months ago

“Great services, not that cheap, some discounts can make us happier.”

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Posted 5 months ago

Thank you for your feedback! We’re glad to hear you were happy with the service. We always aim to offer the best balance between quality and price, but we do understand the importance of competitive rates. For future bookings, feel free to reach out to us directly — we’ll be happy to review the options and see if we can offer a more favourable rate where possible.

Posted 5 months ago

“Good services overall”

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Posted 5 months ago

Thank you for your feedback, Florentina! We’re glad to hear you had a good experience with our service. If there’s anything we can improve to make your next journey even better, we’d love to hear your thoughts. We look forward to assisting you again soon!

Posted 5 months ago

“Good company for transfers.”

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Posted 5 months ago

Thank you for your feedback, Alex! We’re glad to hear you had a positive experience with our transfer services. We appreciate your support and look forward to assisting you again in the future.

Posted 5 months ago

“I've been using this company since 2018, and I'm happy with their services. Punctual, professional and nice drivers.”

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Posted 5 months ago

Dear Samantha, Thank you for your continued trust and loyalty since 2018 — it truly means a lot to us. We’re delighted to hear that you’re happy with our service and that our drivers have consistently met your expectations. We look forward to assisting you again soon!

Posted 5 months ago

“Great service, excellent communication, on time pick-up, respectful and friendly drivers”

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Posted 5 months ago

Dear Jose, Thank you for your kind feedback! We’re pleased to hear you appreciated our communication, punctuality, and the professionalism of our drivers. We look forward to assisting you again in the future!

Posted 5 months ago

“Fantastic service door to door Our driver, Mohamed, was extremely professional. A great start to our holiday”

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Posted 5 months ago

Dear Paul, Thank you for your kind words! We’re delighted to hear you had a fantastic experience and that Mohamed made such a great impression. Wishing you a wonderful holiday, and we look forward to assisting you again in the future!

Posted 5 months ago

“The driver was on time and was helpful, in fact we would like to have the same driver on our return on 18th Jan.”

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Posted 7 months ago

Thank you for your feedback, Christina. We’re pleased to hear the driver was punctual and helpful. We look forward to assisting you again.

Posted 7 months ago

“I've used 24/7 a couple times now - they are easy to book using their website, have excellent customer service personnel, clean reliable cars and courteous drivers. Reasonably priced as well!”

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Posted 7 months ago

Thank you very much for your continued trust, Lawrence. We are delighted to hear that you found our booking process easy and our team, vehicles, and drivers up to standard. We truly appreciate your recommendation and look forward to assisting you again.

Posted 7 months ago

“Quality service, well- trained drivers arrive at their dedestination on time.”

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Posted 7 months ago

Thank you very much for your feedback, Aurora. We are pleased to hear you were satisfied with the quality of our service and our drivers’ professionalism. We look forward to assisting you again in the future.

Posted 7 months ago

“Excellent service. Driver was professional, came on time and helped me with luggage.”

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Posted 7 months ago

Thank you very much for your feedback, Mariana. We are pleased to hear that you received excellent service and that the driver was punctual, professional, and helpful with your luggage. We look forward to assisting you again.

Posted 7 months ago

“Driver Cos, 111, provided us excellent service! He was very polite and attentive, drove safely, and made our trip enjoyable from start to finish. Highly recommend!”

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Posted 8 months ago

Thank you for your kind feedback. We are delighted to hear that Cos provided excellent, professional service and made your journey enjoyable. We truly appreciate your recommendation and look forward to welcoming you again.

Posted 7 months ago

247 Airport Transfer is rated 4.7 based on 1,961 reviews