“Paid a lot of money for a broken parcel tray disappointed to say the least did ask at time of purchase is it in good condition yes and clean was the answer”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Well cosmos parts have kept me waiting 6 weeks after sending me the wrong part completely sent it back £30.84 then lies and more lies and yes you guessed it no part still no refund of the £180 for the part unreliable not recommended”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Ordered monday morning, arrived tuesday afternoon and I fitted it wednesday morning. Briliant. Hadn't heard of you till local scrapyard reconmended you so first time i'd ordered through you. I will certainly spread the word. Thank you very much.”
“Very prompt with delivery & when the part wasn't the problem offered a credit on return of part . Very good advice on phone . Cannot fault & will be pleased to use them in future.thakyou. very much.”
“Ordered a gearbox, gave all details, including card etc bad choice...!!!!! gearbox never arrived
after delivery time lapsed I rang them 5 times in one day said they will get back to me every time Guess what they never did,,,,, had to go to bank & cancel card details had to wait 5 days for a new one.....
NEVER EVER EVER DEAL WITH THESES AGAIN....!!!!!!
Bought one off ebay & drove 400 mile round trip to get it...
( at least I knew what I was doing )”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Overall I’m pleased with 1st choice ,just a bi iffy about some of your clients ,accepted offer for dpf valve sensor only to be told unavailable ,same with fuel tank then not available paid £120 more than 1st quote, then called by unavailable but increased price,needless to say I didn’t take him up on his later offer”
“I struggled to find a local supplier for a spare wheel for my Suzuki Celerio and was fortunate to come across the 1st Choice site. Two possible sources identified within minutes.
A quick telephone call to JB Auto Spares, price confirmed, credit card payment and delivery made within 24hours.
Good service -well satisfied.”
“What a good set up ! 1st. Choice Spares put me in touch with the people who had the parts I needed and at the right price. I made one phone call only to clarify a detail then placed my order. I didn't have to wait long before I was given the delivery details quickly followed by the parts that were well packed. Will definately use again.!”
