“Ist Choice Spares has an easy-to-use website and provided good progress feedback. I found it very easy to describe the car part I needed, and received a quote very quickly. The 3 stars is linked to the next experience.
Unfortunately, the company who agreed to provide the part (confirming it was in stock and promising fast delivery) did not actually deliver anything. Although I received a full refund quickly via PayPal, I received no explanation or apology from the Manchester-based firm, and was greatly inconvenienced.
This is not the fault of 1st Choice Spares, but it was a disappointing experience.”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
Saving money is our top priority however smaller items, after adding delivery costs, can sometimes make the price seem higher.
It also depends on whether the parts are available and those in short supply, can sometimes come with a premium.
We try to find the best price and it may be worth repeating a request, a day or two later.
With over 150 Breakers nationwide processing hundreds of vehicles every day, it’s possible you’ll get a better price if you’d like to try again.
All the best
Customer Care - 1st Choice.
“I was impressed with the way in which this part, which was very difficult to locate, was searched for.
All aspects of the part were double checked with me before I decided to purchase.
I would recommend this firm to anybody.
John Whitaker.”
“Disappointing. We spoke direct with the supplier who confirmed body part was in good condition. On receipt the part had multiple scratches and dents which were all repairable but increased the cost of repair by over ÂŁ150.00 as needed so much work and respray! Will not use this supplier again as feel we were misinformed.”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, log into your account and you’ll be able to click the “Report a problem” link and fill in a brief outline of the problem.
All the best
Customer Care - 1st Choice.
