Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Good for locating the part I required, unfortunately the chosen firm were very slow on delivery, ordered on the 10th arrived on the 17th, not acceptable when compared to other goods being delivered.”
“1st Choice spares were very helpful and my order was delivered when they told me if would be. If I was in need of spares in the future I will certainly ring them first.”
“Quick to the point responses. Found the right part. Communication with the supplier was pleasant and professional.
Because of the current situation, there was a delay in delivery, which is not to reflect on the seller.
All in all very pleased”
“I didn't recieve the part and after calling you said you would chase it up but haven't, I was hoping to get the car finished friday gone ,very disappointed”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“excellent can not be faulted if ever any problems first choice will resolve very promptly cant say enough about how good this company always use this company probally 3 times a mont great service”
“I had a problem with a supplier 1st choice were very little help I had to sort the problem out myself, it was some of the worst customer service I have ever received and will never go down this route again . I hasten to add I was sent the wrong part asked to return it at my expense to get either a refund or exchange I complained to 1st choice and they responded with if you buy something from m&s you must return it before you will get a refund!!! Last but not least I refused to return the incorrect part at my expense #1 part company refunded me and told me to throw it in the bin after I was told I would be getting a visit. #2 part company sent a driver to collect and then refunded me minus delivery !!!”
