“Don't waste your time !
Twice we ordered a part, twice we paid for part, twice it's been a waste of time, first Company sent incorrect part, then they said they were sending correct one out, then they didn't have it, eventually got a refund..... 2nd Company contacted us, said they had it, we paid for the part, then suddenly the part had seized up so have to make a refund.... still waiting !! total waste of time !”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
From our FAQs page: https://www.1stchoice.co.uk/faqs
Q: What happens if a part supplied is faulty?
A: Simply log into your account and you’ll be able to click the “Report a problem” link and fill in a brief outline of the problem and we’ll look into it for you.
All the best
Customer Care - 1st Choice.
“Used them to find a brake servo for a Kangoo van,got half dozen quotes within half a day,Chose RENPARTS EUROPE (. Used part came,good price,happy as Boris's butchers dog.”
“This is the first time I’ve used 1st Choice Spares and I’m impressed by the good communication in obtaining the part I needed. They got me me a couple of quotes and I have the part fitted. Happy,”
“If you can't find what yo after yourself then 1st Choice Spares offer an excellent service, shame the supplier got it wrong but that isn't 1st Choice's fault.”
