Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“an excellent quick efficient service, through 1st Choice i found a replacement engine for my van in a couple of days, it was with me within the week, i was very impressed, thankyou
5 stars thankyou”
“ABSOLUTE RUBBISH. Ordered a part and was assured it would be dropped off at repair shop within 48 hours ( it was local ) 9 days later it still had not arrived. Upon contacting them they said it was with the courier and then they disputed when I ordered it even though it was on my credit card statement and after very little dispute they credited my card without checking with the courier. I have had to reorder from elsewhere but I will now be without my car during Christmas. What a rubbish company AVOID LIKE THE PLAGUE !!!”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“OK off the bat I received the wrong part. So why Five Stars? Because the after sales was perfect. As soon as I contacted the company and sent photos they quickly sourced the correct part and I received the next day. Cant be fairer than that.”
