“Posted a request for a replacement door mirror and within a day I had 7 companies contact me. Settled with one and mirror arrived two days later 4 days from post to getting part - brilliant service. In addition they offer you a secure way to pay as well.”
“I ordered an automatic box for my RAV4 they had all info needed the box obviously didn't come from similar doner I was told by the very stroppy salesman it would fit which it would not have not sent return docs. So anyone thinking of dealing with this company beware.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Fantastic service. Made a new seatbelt as the material part was damaged. Sent it back straight away. . Very helpful and friendly. Would highly recommend”
“I didn’t bought my part for next 5 days delivery because you said if you pay £10 Extra we will post same day and your part will arrive next day. It was very important I had my part next day.”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Very good quote and great service by the guys at orange ,was an issue regarding gearbox and instead of sending just any old part the guys took the time to make sure it was the correct part , will definitely be using again in future.”
Thanks for your recent feedback.
Saving money is our top priority however smaller items, after adding delivery costs, can sometimes make the price seem higher.
It also depends on whether the parts are available and those in short supply, can sometimes come with a premium.
We try to find the best price and it may be worth repeating a request, a day or two later.
With over 150 Breakers nationwide processing hundreds of vehicles every day, it’s possible you’ll get a better price if you’d like to try again.
All the best
Customer Care - 1st Choice.
“Efficient and polite staff. Understand the Mercedes parts requested. Rapid response to requests.
Staff can be identified by names provided.
Quick response with deliveries.
Nice after sales comments.
I would certainly use this company again.”
