“Very impressed with the service, quick reply to my request, next day delivery great, price very good, car scrap dealer very helpful, 12 month guarantee gives a lot of confidence, parts looked liked new and clean, would recommend this service. Brilliant!”
“Used 1st choice for last 10yr, never a problem, parts are exactly what u order and if like me a bodyshop there ideal, to me no other website in the motor industry can touch 1st choice, we were est1971 and will not go elsewhere, top job lads”
“Yes...service was ok. Because of Covid-19 no one picking up phone to talk making sure part fits my car. Only one dealer did who provided excellent service, part arrived in 2 days. He wasn’t the cheapest but because we spoke to confirm part fits and answer enquires I had he got me money. While the others was click click click. Can’t beat human one to one 🤙🏻”
“Have used 1st Choice a couple of times now to avoid the need for hunting around for parts. Came up with several options on each occasion and I've been happy with the products/prices that I've been offered.”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
Our records show that three breakers' quotes were issued for this car parts request. You may find one of the other quotes useful. Please log in to your account to view the details: https://www.1stchoice.co.uk/login
Or if you have not found the parts you need, you can log back into the site and re-send your request automatically.
All the best
Customer Care - 1st Choice.
“5 stars for finding parts,1 star for customer service
you should vet your suppliers
like the" engine company norwich " complete fraudsters need to be removed
and had no help off yourselves compared to partsgateway”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Dealer claims he did not see my photo of the part or detailed description. As a result I got incorrect trim of part by mail (overseas!). No way to contact 1st choice spares as the contact form on the website does not submit messages and there are no alternative contact details for online / email communication. Dealer also a hassle to communicate with and only after several emails agreed to a refund. But I'm losing 50 GBP on postage. Will not be using the service again.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Posted 5 years ago
Hi,
Thank you for letting us know about the issue with our contact form. This has now been investigated and a fix put in place.
All the best Customer Care - 1st Choice.
“Your trader ACD was really rude and racist to me from the outset - I informed the part was damaged and instead of giving me their returns policy the man I spoke was outright rude. He charged me 24 pounds after driving his damaged goods to him”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with a supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“What a brilliant idea! Needed two parts for our cars, received quotes within 24 hours and parts arrived within 2 days. Super easy website to use, will definitely be back.”
