“This is an excellent service with a broad spectrum of choice. All the firms I have contacted are polite and very helpful. You always get what it says on the box!!”
“From my experience, this is a company that provide a framework for rogue breakers to provide faulty parts, wrong parts and not even send the parts. I have been waiting since Dec for parts promised within days from the same vehicle. Money taken (with good service) on day 1 and 33% of parts provided OK, 33% wrong and 33% not provided. The breaker (AAH) then avoid answering calls, whatsapp messages and emails and refuse to pay compensation. 1st choice customer service is just to forward messages and take no part in resolving the issue with the rogue trader. Invoice not provided with breakdown to enable claim through credit card company, this is their modus operandi, not an accident. AVOID AVOID AVOID. Research yourself (e.g. ebay) and avoid AAH (also 'trading' as Krazy Parts and one other from the same address).”
“Ordered part wednesday . Part didn't get sent till the following monday after being told it would be with me for the weekend. Then it was the wrong part”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Brilliant service. Put my request for parts through and had several quotes within minutes.
Got the parts I needed at at a great price and they were delivered really quickly.”
“We typed in what we were looking for and the make and model of our car, and the site gave us a number of options. We contacted one Company on Saturday, the replacement arrived on Tuesday and was fitted to the car the following week. We were impressed by the service and the ease of getting our replacement part. Will use the service again.”
“I was contacted very soon after I submitted the details of the part I was looking for. I contacted the vendor who was very helpful and sent me photos of the part so I was able to confirm it was the correct part and I proceeded to order it from him. The part arrived slightly earlier than promised and is now fitted and working well. Thank you it is a service I will use again as and when required.”
“Brilliant service. It makes looking for parts a doddle. In most cases you get a lot of choices from what and who to deal with. I will be more than happy to deal with them again”
“1st choice spares are my go-to place when I am looking for car spares.
They have been very reliable and responsive and found a really good supplier for future use.
I would certainly recommend 1st choice spares.”
“I have always been a satisfied customer of . 1st Choice Spares. The service is excellent with many outlets returning calls for my requested part. Communication is first class and I will continue to use this great service.... Many thanks ...V hughes.”
