“They changed the delivery date of the part by two days without telling me and the part condition was not great. I had used them before, but disappointing this time round.”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Found it easy to identify the spare I needed and quickly received the quotes for that part. One call to the cheapest and all sorted, part arrived in 3 days”
“You are as good as the companies your work with, which in my experience was not brilliant. Friendly and helpful on the phone, but a bit chaotic. Lack of communication and administration”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Bought engine through your site never got delivered rang up said they would sort it never did never got back to me lucky cancelled credit card before payment went out same old people don’t care as long as they are getting money never recommend this site”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
We received your message 2020-01-14 11:43:13 and at 14/01/2020 11:43:49 we asked the breaker to respond.
The breaker replied at 14/01/2020 22:58:23, which we forwarded to you at 15/01/2020 09:41:08.
We heard nothing else from either party until this review was received.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
Our records show that nine other breakers' quotes were issued for this car parts request. Hopefully one of these will be more fruitful. Please log in to your account to view the details: https://www.1stchoice.co.uk/login
All the best
Customer Care - 1st Choice.
“used this company several times for our business needs
sometimes our customers dont want to spend out for a new part
1st choice spares have enabled us to offer an alternative option at a more reasonable cost
thouroughly recomend them”
“Did not work for me. I was after a rear passenger side lamp for my car. I gave the registration of the car in order to ensure the part matches the car. Got a quote and the part was sent, just to my surprise to find out that the part does not fit my car. I have contacted the seller and tried to return the part and get a refund. However, my endeavour has met an enormous resistance from the seller part. Its been more than a week now and I am still awaiting for instructions to send the wrong part and get refunded! This will be the last time I use that particular seller!”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Thank you for your help I bought parts from both suppliers that you recommended both were very helpful i now have the parts that I desperately needed without your recommendation I don’t now I would have managed, thank you very much!”
“Only sent me two unsuitable reviews. I tried to deal with one review source but they withdrew money from my account and had to refund me a few days later when they figured out they actually didn't have the parts.”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
The nature of recycled spares is that they are not always available.
If after checking your emails or texts, you do not receive many quotes first time round, it's likely your parts were not widely available on that day.
With over 150 Breakers nationwide however, between them they are processing literally hundreds of additional vehicles every day.
So if you have not found the parts you need, you can log back into the site and re-send your request automatically.
All the best
Customer Care - 1st Choice.
“Submitted my request late at night, got two offers next morning, ordered and received goods two days later. Packaging was ultra-secure, it took me ten mins to get into it....no chance of any damage in transit!!! Brilliant”
