“I asked 1st ChoiceSpares about some parts that I needed. I got three responses almost immediately. The firm I chose took payment over the phone and the parts arrived in 3 days as I was told would be the case. Everything was excellent from start to finish. I would use the anytime”
“Worst company I've ever had to deal with. So called good engine were infact a write off, had been overcooked and had broken parts internally.
Won't reply to email's sent, blocking my calls to them.
Now trying to get my money back, wonder how long that's going to take.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“The part had a 3 months guarantee. It failed after a few days and so far I can’t get my money back. 1stChoice looks good on the surface but not sure. Time will tell”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Prompt reply regarding quotes. Once supplier found, the part was paid for over the phone and distributed quickly. The part arrived 2 days later. Excellent service & won't hesitate to use again if required”
“in response to my request for a Torsen limited slip differntial type II suitable for my MX5, six speed gear box i was contacted by a company called recycled cars and japgermansolutions. I spoke with a Mr Kahn who assured me he had the correct item, that was in good condition, and I agreed to pay £470, made up of £300 for the part, plus VAT and £70 + VAt for delivery. It came witha 3 month warranty. This was duly delivered and installed by my garage. I drove the car a few hundred miles, only to discover that the Differential had a leak, and that for some odd reason the speadometer was now reading 10 miles above the actual speed. Whilst I had the seal replaced I asked the garage to investigate what the reason was for the change in speedometer reading. It turns out that the dif was in fact not a limited slip differntial at all, but simply an open diff, faulty at that, and worth virtually nothing. I ahve video evidence and independent confirmation of this. Of course i called the company as soon as i was made aware of it, and spoke to "Adam" as Mr Kahn was not available, who promised to call me back. Of course he didnt, so i contacted him again, this time by email, ond once again have had no response. I told them in the email i would give them a chance to respond before i posted a poor review, but that was early Sepetember and they have not reposnnded. So far this debacle has cost me £800, and the installed Diff is inadequate and has devalued the car and i expect that to be refunded in full. I certainly cannot recommend anyone to purchase parts from this company ever.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“I have used '1st Choice' three times now, and have had a prompt response every time from suppliers at competetive rates.
Would definately use '1st Choice' again!”
