“BE VERY CAREFUL. I used this service to source a new wheel. Gave the registration make and model of the car. Confirmed the tyre size on the phone. Wheel turned up the wrong size. 3 month guarantee, but refused refund as 'Nothing wrong with the wheel'. Uneconomic to return, so money down the drain.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Very friendly service, helped with extra information which was all very open and honest. Offered for calls afterwards if any issues. Would be good if they picked up their email but on the phone no issues at all. Good delivery and spares in condition expected. Reasonable price.”
Thanks for your recent feedback.
From our FAQs page: https://www.1stchoice.co.uk/faqs
Q: What happens if a part supplied is faulty?
A: Simply log into your account and you’ll be able to click the “Report a problem” link and fill in a brief outline of the problem and we’ll look into it for you.
All the best
Customer Care - 1st Choice.
“To start with thought great had parts sent to me payment taken when opened parts found not everything was there I requested now NO COMMS WITH SUPPLIERS VERY DISAPPOINTED WOULD NOT USE AGAIN”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
