“The company who I got a quote from (Belgrave auto spares), took payment over the phone but never actually took the money out of my account....then lied on 3 occasions and told me the part had been sent, when I called them a 4th time they told me they would be sending it tomorrow, meaning it was never sent on all of the previous occasions I called. I have now been without a car for 6 weeks due to having to source the part elsewhere. I would never use this service again.”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We note that the contact details used with this request have only appeared once on our system, on 05/01/2021. So we are not sure about the six weeks reference. It may be that you also used a similar service.
That said, we do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Very disappointed in that I paid for an item on the 30th Dec and then this week was informed that the item was not actually available and I had to contact the supplier to ask for the refund. I am now in the hunt for a new item having had the car sat for 2 weeks.”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“The item supplied (a driver's-side sun-visor for an 11year-old Suzuki Swift) was exactly what was needed. The item was in good condition and was delivered promptly. I am entirely satisfied with the quality of the service provided by 1st Choice Spares.”
“This us the 3rd time I used 1st choice and it's great, I ave always got wat I want ,never let me down, the I always get at least 3 quotes so always great choice and price”
“The response was very quick and I received 6 separate quotes for the part I was seeking and the one I chose was very helpful and the part arrived as promised and is now installed in the vehicle.”
