“I ordered a sliding door handle for my Citroen van. One was found through your service. This was promptly delivered well packed and intact. Excellent service Many thanks”
“I spoke to 1st choice spares and ordered a part for my car .I paid for it and it was with me
2 days later. I spoke to Billy who was the most helpful and I would go back to them again.”
“BRILLIANT, found me a supplier for Glovebox for a Vauxhall Aguila within a couple of Days, Supplier was BCS Spares, and they were Excellent too..Great service all round..Happy to use again and reccommend.”
“On your recommendation I ordered a replacement rear nearside door for my 2014 Citroen C 4 Picasso from Cit-Ren of Norwich. This was duly sent to me at a cost of£100 + £40 carriage + VAT. A total of £168.00. When it arrived and was unpacked it was immediately obvious that it was the wrong door for my car, being either for another model or earlier model and would not fit. I immediately rang Cit-RAen to complain and at the request of ‘Gary’ sent photographs by email of both doors to illustrate the difference. Since then I have tried repeatedly, without success to speak to Gary and have been told he was not in or unavailable and would ring me back. He has not done so or replied to my email. I cannot help but think that he is avoiding me!
I would be grateful if you would use whatever influence you have with this company to bring this matter to a successful conclusion, either by way of the correct door or a full refund of the £168.00.
I am unable to repack the door for return as It came on a pallet wrapped in polythene sheeting and with two large tyres as protection. I have no means of polythene roll wrapping the item.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“I contacted Renparts through 1st choice to buy a wing mirror. I got an immediate reply, the price was good and part arrived in good condition within 2 days. I have used 1st choice before and have been provided with a very efficient and professional service.
Thank you 1st choice.”
“I was sent a part for my Purgeot car which was incorrect, the site says that there are free returns. You are asked to fill in a returns form after several e-mails suggesting that you should not repeat e-mails to them. I have done all that they asked and have still not got a returns label. I am very sceptical about getting a refund and very annoyed at the lack of service.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“only had one which seem to meet my needs from derby salvage took my card details and gave me a delivery date of the 10/08/ order didnt arrive. Sent a message to see what as happen ,to no reply ,no payment as been taken from my account so far.?.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
