“A good agent for parts from other companies.
However, my part was damaged from ‘Parts Specialist’, and after a long discussion for a part refund and another phone call back to them, I eventually got an agreed part refund. I have yet to receive this refund and I will have to phone them again to chase it. I’m not happy as it has taken a lot of my time.”
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Customer Care - 1st Choice.
“Although I found a second hand engine through the site, the supplier was unable to provide a positive date of availability and delivery. As it turns out the engine was delivered within 6 working days. Thank you”
“1st choice spares found my required part, Prestige all parts contacted me on a Sunday morning part was with me Tuesday morning. Pats on the back all round I think, good job”
“The part came promptly after ordering by phone. Although I supplied further info about the part I needed & was assured that if wrong I would be refunded in full, it was not correct & despite returning within 7 days as required I have only received about two thirds of the cost.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
