“No problems and part received safely although a few days getting to us when it was really urgent as the car was stuck on a car park for 5 days before it was fixed. Only one key came with the key lock - always useful if there was a spare.”
“The parts ordered were perfect and despatched swiftly. Sadly the delivery firm used were appalling it took them three days and three separate attempts to find our address and several phone calls to facilitate delivery!”
“The site was easy to use and I had quick responses from the parts suppliers. The only downfall was the follow up emails asking if Iād made a purchase, despite the fact that I sent the payment via 1st Choice, so they should have already known that I had.
I would use them again.”
“Good product , prompt delivery , but to the wrong address , luckily the lady contacted me on messenger ,,not sure what would have happened to them if she didn't .”
“just the right spare but poor delivery not as promised arrived days later than promised so missed MOT date and now have to wait to get in garage again to put part on”
“The initial response from 1st Choice was prompt, as was their response to a query I had. Unfortunately there was some misunderstanding about the part I required so I was unable to purchase from them.”
“I appreciate the professional way that 1st Choice Spares brokers its clients' requests. But the way complaints about faulty parts are treated is not always satisfactory. Certain car parts agents are a headache to communicate with, especially when a deal goes wrong.”
