“Very helpful on the phone and the follow up e mails ,the delivery was the day after I was informed it would be, but I think that was due to a misunderstanding,but overall a good company to deal with.”
“Have had good experience with 1st choice kept me informed on progress of my part unfortunately it was not the correct part have sent back now waiting for refund which I'm sure will be quick and easy”
“Parts ordered and delivered within a few days.
Parts as ordered. The only reason I scored 4 and not 5 is because I raised a query on one of the parts after delivery, but had no response. Otherwise all good!”
“The mirror I was sent was defective, with internal wiring broken and the mirror glass not fitting correctly however, without quibble D A Parts sourced me another mirror in considerably better condition, which arrived about a week later.
After an initial glitch I am pretty satisfied with their service, and I have to say their customer service and communication is excellent 👍”
“Excellent service, prompt response to search and took great effort to ensure I was aware of slight damage to the part (front wing) and that it was correct for my car. Arrived promptly and in my opinion good value for money. Sadly courier FEDEX had not been as careful as they should have been and the wing arrived with a large additional dent, not a major issue as I was able to knock it out and with a smear of filler all was good.”
“Great service in terms of getting quotes quickly & efficiently, so saves you all the legwork. Good that invoices are also routed via this platform, it gives a little extra security.
My only issue has been with the 3rd party I found through 1st Choice - maybe it would be worth checking that partner companies are genuine & trustworthy. Customers will always associate the agent with a poor experience, even though they don't deal with you directly.”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with a supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“1st Choice is a gateway to finding Spare parts and this doesn't reflect on them but from the breaker yards around the U.K.
Sadly certain breakers seem to think we're totally desperate and think we'll pay their grossly over priced parts. When brand new parts aren't priced at their prices. OEM Part 1/3rd the price quoted plus p&p. But some breakers do give you very good pricing so not 1st Choice's fault but can reflect on them. Anyway 1 part out of 4, I was looking for via 1st Choice was at a great price and was delivered promptly by the breaker. Thanƙyou”
“Easy and quick to place my order on line and order delivered 24 hours quicker than expected. Part ordered was a used part so quality of product as expected.”
“Thank you 1st Choice Spares for finding me the exact match of the spare required for my vehicle. I had looked everywhere without any luck. So very much appreciated your service.”
