“I was looking for a door on behalf of my girlfriend. Two were found but the one chosen was apparently in poor condition. In the end we decided to let the body shop choose a door for us, probably through 1st choice. I was quite satisfied with the way that the company kept me informed.”
“My experience has not been good so far. Out of two orders I placed one was broken and the other not right for my car. Also, the message system stinks. One supplier complained my messages disappeared before he could read them. The field to send message will take a lot of description... but only the first 100 words are visible to the supplier, making communication VERY confusing.”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
We will investigate the message issue. Thank you for bringing it to our attention.
All the best
Customer Care - 1st Choice.
“Only problem I had was people were coming back with a price. I was answering within a minute. They would then ask for a photo and then say oh no we haven’t got that. Very frustrating. Gave up,in the end and bought new from ebay as 6 people did this to me or didn’t answer when I messaged them . Great idea and concept but needs tweaking”
“Needed a part quickly and reasonably priced, got an email from them paid for it, item despatched arrived as detailed, super reliable and efficient company, 10 out of 10, many thanks.”
“Given a good selection of quotes within hours,for the parts needed.The company selected were very helpful,in confirming the parts were correct for my vehicle, and delivery was prompt and quicker than expected. I would definitely use again and would recommend to others.”
“!st Choice is a fantastic internet company and very easy to use,
The only problem is that some of its suppliers mess you about and when something goes wrong it can take a while to be rectified..”
“I was looking for a part for my Chevrolet matiz which my local garage could not locate through the usual suppliers. After browsing the internet I came across 1st Choice. They had the part that I needed in stock and at a very reasonable price. Within three days I received my part. I felt that I received a good professional service.”
“I bought a spare part from “Sparesmonkey” and payed £40 which I thought was a reasonable price. However, on receiving the part it had a damaged bracket on it. I contacted Jake on the phone and after explaining the problem we agreed that I would buy some glue and repair it myself, and he would refund me £10. I have not received the payment even after I emailed him with my mobile number.
I Don’t like this monkey business, feel cheated.”
Thanks for your recent feedback.
We were sorry to hear that you were experiencing problems with this supplier. Our customer service team would normally take this up on your behalf; however, the breaker concerned has come off from our system whilst they move premises. It would be best to make direct contact with them again.
If this does not work then please lodge a complaint with us here: https://www.1stchoice.co.uk/contact
We may have no more pull than you but at the least we will have a record for future reference.
All the best
Customer Care - 1st Choice.
“I have used 1st choice 3 times now for recycled parts for our cars and am very satisfied with the service, would definitely recommend giving them a try.”
