“The process is great. However, they don’t vet the individual companies and the reviews on those companies don’t show any negative reviews. You can’t complain to 1st choice about the companies do you have no buyer back up.”
Thanks for your recent feedback.
We’re sorry if you have experienced problems with a supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit one of the pages below and we'll endeavour to sort things for you as quickly as possible.
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All the best
Customer Care - 1st Choice.
“After looking around the normal breakers in our area up to 20 miles, I was having no luck and was about to give up when I saw this company on the internet, Filled in the easy online form, and Bingo! they had the part, I spoke to a Matt on the phone who was brilliant in his explanations on the part I wanted. Think it was the Saturday I ordered it arrived on Tuesday morning at my house in Harlow Essex and it came from up North. Fantastic service friendly people, and to top it all very knowledgable. Will always use them now for all my needs.”
“Good customer service, quick delivery. The only downside is that after making a purchase, I would like to receive an email confirmation that payment was made and item is dispatched, for reassurance. As I did not receive this, I had to give another call to them. Also doors were not even close to the red, they were black, but in this case, as I knew I will probably still have to do the paintwork, it was not so important to me. Overall, experience is positive and I would consider to use service in the future if will be required.”
“Registered on first choice and within minutes was sent a number of quotes for the part I needed. The part came the next day, I would definitely recommend this place and will use again if I need to.”
“Got a contact for the part pretty quickly. Gave out my phone number and they got in touch.Ordered on the 14th.Feb. Told it would be in 3 days. Still hadn’t arrived on 21st.Feb.Rang them and they assured me it had been sent. Rang them again still waiting for the part 24 th.Feb. Told them to track or re-check the address it turns out they had sent it to the wrong address! I told them if it wasn’t delivered by Mon.28th. I would cancel this order - it was delivered on 26th.Feb. If I had bought new from a main dealer I would have it the same day ,and I saved about £25.”
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We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
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All the best
Customer Care - 1st Choice.
