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1st Line Future Planning Reviews

5.0 Rating 2,668 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,668 reviews
Customer Service
Communication Channels
Telephone, Live Chat
Read 1st Line Future Planning Reviews
Ian was excellent
Helpful Report
Posted 5 years ago
Thank you for your lovely review Keith. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Very friendly informative staff sian Williams was very helpful I will be recommending this to my friend
Helpful Report
Posted 5 years ago
Thank you for your lovely review David. I am so pleased that you are happy with the service Sian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Very good and clear.
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Posted 5 years ago
I found them to be very helpful and knowledgeable; explained the options carefully and clearly whilst giving you time to think and make a decision and giving you the option of phoning back.
Helpful Report
Posted 5 years ago
Thank you for your lovely review. I am so pleased that you are happy with the service provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Pleasent to talk to, explained everything very clearly and got a plan I can afford. Happy that my family won't have to deal with everything. Recommend to others
Helpful Report
Posted 5 years ago
Thank you for your lovely review Esther. I am so pleased that you are happy with the service Clive provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
The information I received was clear and all the queries I had were answered. Georgia put my mind at rest. Thank you.
Helpful Report
Posted 5 years ago
Thank you for your lovely review Jacqueline. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
I spoke to Clive in the Customer claims department who was extremely helpful and explained everything to do with my Funeral plan. He gave me his direct line telephone number to contact him regarding any queries.
Helpful Report
Posted 5 years ago
Thank you for your lovely review Tricia. I am so pleased that you are happy with the service Clive provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Very happy with the service rhys davies was very helpful and explained everythin in detail 5 star service
Helpful Report
Posted 5 years ago
Thank you for your lovely review Karen. I am so pleased that you are happy with the service Rhys provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Explained everything so clearly was very friendly and polite
Helpful Report
Posted 5 years ago
Thank you for your lovely review Dawn. I am so pleased that you are happy with the service Callum provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Very friendly and helpful staff
Helpful Report
Posted 5 years ago
Thank you for your lovely review Margaret. I am so pleased that you are happy with the service Trish provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Really helpful and friendly staff
Helpful Report
Posted 5 years ago
Thank you for your lovely review Margaret. I am so pleased that you are happy with the service Trish provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Could understand agent
Helpful Report
Posted 5 years ago
Thank you for your lovely review Yazmin. I am so pleased that you are happy with the service Brad provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
I have spoken to a guy Callum Davis and because of his patience and knowledge of the product that I asked about I was left in complete confidence and have taken out two policy's with your company. Thank you Callum
Helpful Report
Posted 5 years ago
Thank you for your lovely review Clive. I am so pleased that you are happy with the service Callum provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
I spoke to Sian who was very helpful and professional.she took time to explain everything and was extremely friendly.
Helpful Report
Posted 5 years ago
Thank you for your lovely review Patricia. I am so pleased that you are happy with the service Sian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Georgia was excellent explaining my funeral care plan
Helpful Report
Posted 5 years ago
Thank you for your lovely review Lynn. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
James Wolfe today sorted my funeral plan. He was very courteous and made sure I fully understood plan. It was good to be dealing with someone who had time and also didn't try to talk me into something I didn't want. I would thoroughly recommend hin
Helpful Report
Posted 5 years ago
Thank you for your lovely review Margaret. I am so pleased that you are happy with the service James provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Really nice people
Helpful Report
Posted 5 years ago
Thank you for your lovely review Michael. I am so pleased that you are happy with the service James provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Georgia was excellent explaining my funeral care plan
Helpful Report
Posted 5 years ago
Thank you for your lovely review Margaret. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Nice people
Helpful Report
Posted 5 years ago
Thank you for your lovely review Michael. I am so pleased that you are happy with the service James provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
I had a conversation with Trish Brennan and she was very impressive and excellent at explaining about Golden Leaf and there policy, I am glad I took her advice and sign up for this policy
Helpful Report
Posted 5 years ago
Thank you for your lovely review. I am so pleased that you are happy with the service Trish provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
1st Line Future Planning is rated 5.0 based on 2,668 reviews