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1st Line Future Planning Reviews

5.0 Rating 2,669 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,669 reviews
Customer Service
Communication Channels
Telephone, Live Chat
Read 1st Line Future Planning Reviews
I had a conversation with Trish Brennan and she was very impressive and excellent at explaining about Golden Leaf and there policy, I am glad I took her advice and sign up for this policy
Helpful Report
Posted 5 years ago
Thank you for your lovely review. I am so pleased that you are happy with the service Trish provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Ian was very clear and helpful
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Posted 5 years ago
Thank you for your lovely review Ruth. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Callum was very thorough in giving me all the information necessary.
Helpful Report
Posted 5 years ago
Thank you for your lovely review Karen. I am so pleased that you are happy with the service Callum provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Great customer service. Would highly recommend these guys.
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Posted 5 years ago
Thank you for your lovely review Paul. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Trish did a fantastic job great to talk to on the phone make you welcome great service I will give her a 100/100 she in a great job medle
Helpful Report
Posted 5 years ago
Thank you for your lovely review Pamela. I am so pleased that you are happy with the service Trish provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
TRISH WAS FANTASTIC AND GREAT ON THE PHONE MAKE IT EASY TO TALK TO HER GREAT JOB TRISH 100/100 and fantastic service
Helpful Report
Posted 5 years ago
Thank you for your lovely review Pamela. I am so pleased that you are happy with the service Trish provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
I spoke with Georgia and she made everything very clear to me great advisor very professional but also very friendly .I swapped from my previous life insurance so my son would not have any added pressure at his time of grief this funeral plan will take care of everything with just one phone call .I feel relieved at this I would recommend this funeral plan to others infact I already have
Helpful Report
Posted 5 years ago
Thank you for your lovely review Lesley. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
The lady i spoke to was Samantha, she was extremely nice and informative regarding my policy when asking her a question it wasn't a problem. Would recommend her to anyone.
Helpful Report
Posted 5 years ago
Thank you for your lovely review Ian. I am so pleased that you are happy with the service Samantha provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st Delete
Posted 5 years ago
Very polite..Very knowledgeable..Explained everything perfectly
Helpful Report
Posted 5 years ago
Thank you for your lovely review Denise, I am so pleased that you are happy with the service James provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st Del
Posted 5 years ago
I spoke to Julie. Last week but very friendly and very bubbley.lady help my me understand my plan what I will and it will my family. A big thank you Julie.
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Posted 5 years ago
Thank you for your lovely review Alison. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
very good
Helpful Report
Posted 5 years ago
Thank you for your lovely review Denice. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
I spoke to Sian Williams who explained everything fully and talked me through everything I needed to know. She is a really nice and helpful lady and speaking with her was a great pleasure.
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Posted 5 years ago
Thank you for your lovely review Mara. I am so pleased that you are happy with the service Sian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Calum was excellent, explained every thing clearly, very well spoken and polite 5 star
Helpful Report
Posted 5 years ago
Thank you for your lovely review Brenda. I am so pleased that you are happy with the service Callum provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Bradley Johnston excellent service made me feel at ease...will definitely recommend to family and friends
Helpful Report
Posted 5 years ago
Thank you for your lovely review. I am so pleased that you are happy with the service Brad provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
My opinion was that I spoke to two advisors about golden leaf and I’m so happy to join they were 100% brilliant and so happy my life insurance will be sorted kind regards
Helpful Report
Posted 5 years ago
Thank you for your lovely review Adrian. I am so pleased that you are happy with the service Callum provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
We received excellent service. Everything was explained so clearly and patiently to us which is so important.
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Posted 5 years ago
Thank you for your lovely review Dennis. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Very good advice and thoughtful experience
Helpful Report
Posted 5 years ago
Thank you for your lovely review Jack. I am so pleased that you are happy with the service Callum provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
As nobody likes to talk or think about death but in reality it is the most surest things in life and when someone actually discuses what is and should be done and required it makes you stop and think what you have to do before and after death actually occurs, You have to make arrangements for (ie) Burial or Cremation and to sort monies out so your loved ones do not have to fork out after you have been taken to pastures new in the kingdom of heaven and any little finances (etc) left over can possibly be shared whether how large or small, It doesn't cost anything to come into the world, But financially it costs you to leave the world and the last thing you want to do whilst family and or friends maybe grieving is having them fork out any further expense, So when I actually had spoken to someone not so long ago, It hit home what is required and what is needed and it really does make you think that consequences can be challenging in life as it is in death if nothing is worked out and or planned ahead though hate to think about the latter so to speak, Now hopefully that things have been discussed and explained maybe just maybe I can rest in eternal peace after my parting and look down on my loved ones and friends and look down over them from God's Kingdom Of Heaven, Whilst sitting in the lords garden of Eden with other members of my own family that passed on sometime before and there endeth my own virtues "AMEN"
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Posted 5 years ago
Thank you for your lovely review Christine. I am so pleased that you are happy with the service Callum provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Very friendly very pleased and very polite
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Posted 5 years ago
Thank you for your lovely review Elaine. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Excellent service and advice from Georgia ,she done a fab sales job ,she had me hook line and sinker !!! Lol glad I have sorted my plans out and no worry to my childrenx
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Posted 5 years ago
Thank you for your lovely review Julie. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
1st Line Future Planning is rated 5.0 based on 2,669 reviews