Name: 1st Line Future Planning
Address: The CourthouseMargaret StreetAmmanford, The CourthouseMargaret StreetAmmanford, Ammanford
Rating: 4.95

“Excellent service. Very helpful explaining everything thoroughly. definitely recommend 1st line funeral care.”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Marion. I am so pleased that you are happy with the service Adnan provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st Delete

Posted 4 years ago

“today i spoke to callum and clive,both of whom were extremely helpful , kind and very keen not to rush me, they gave me all the facts to ensure i made an informed choice.im really happy i chose golden leaves/ist choice”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Sandra. I am so pleased that you are happy with the service Callum provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st

Posted 4 years ago

“I thought the standard of the call and the way Samatha talk me threw the procedure was extremely good would recommend to friends and family without any hesitation”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Paula. I am so pleased that you are happy with the service Samantha provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st Delete

Posted 4 years ago

“Samantha was very helpful and understanding and friendly. The information I was given was excellent and very helpful.”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Karen. I am so pleased that you are happy with the service Samantha provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st Delete

Posted 4 years ago

“Sian Williams was very friendly really easy to understand fantastic lady”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Teresa. I am so pleased that you are happy with the service Sian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st Delete

Posted 4 years ago

“When I was first contacted by Samatha, I thought oh no not another sales person trying to get me to buy something. I was wrong when Samatha started to give me details about 1st Line Funeral Care she described it all in great detail that caught my attention. I do not usually do things like this over the phone but after speaking to my husband and reading the details, We thought this would be ideal for us as we do not want our two sons to have to deal with details for our funeral themselves. I never thought about it before Samatha gave us details , but realise this is better than just life insurance. Wish somebody like Samatha had called me sooner. Oh well, we live and learn, I will now be telling friends and family about 1st Line Funeral Care.”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Tracy. I am so pleased that you are happy with the service Samantha provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st

Posted 4 years ago

“I think 1st line are very supportive of your needs”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Susan. I am so pleased that you are happy with the service Abbie provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st

Posted 4 years ago

“I found the whole experience very pleasant and straight forward. I also found my advisor Georgia very pleasant to talk too, thank you 1st Line Funeral Care.”

Helpful Report

Posted 4 years ago

Thank you for your lovely review . I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st

Posted 4 years ago

“Gave me good advice on my plan didn't push me kind pleasant person very happy with the calum”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Neil. I am so pleased that you are happy with the service Callum provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st

Posted 4 years ago

“Made easy to understand the salesman James did all work and going send me it in hard copy so read it in my own time.”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Maria. I am so pleased that you are happy with the service James provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st

Posted 4 years ago

“First class service Ian Oliver was very clear with his phone call service,nice polite gentleman”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Dorothy. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st

Posted 4 years ago

“Ian was excellent”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Keith. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st

Posted 4 years ago

“Very friendly informative staff sian Williams was very helpful I will be recommending this to my friend”

Helpful Report

Posted 4 years ago

Thank you for your lovely review David. I am so pleased that you are happy with the service Sian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st

Posted 4 years ago

“Very good and clear.”

Helpful Report

Posted 4 years ago

“I found them to be very helpful and knowledgeable; explained the options carefully and clearly whilst giving you time to think and make a decision and giving you the option of phoning back.”

Helpful Report

Posted 4 years ago

Thank you for your lovely review. I am so pleased that you are happy with the service provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st

Posted 4 years ago

“Pleasent to talk to, explained everything very clearly and got a plan I can afford. Happy that my family won't have to deal with everything. Recommend to others”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Esther. I am so pleased that you are happy with the service Clive provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st

Posted 4 years ago

“The information I received was clear and all the queries I had were answered. Georgia put my mind at rest. Thank you.”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Jacqueline. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st

Posted 4 years ago

“I spoke to Clive in the Customer claims department who was extremely helpful and explained everything to do with my Funeral plan. He gave me his direct line telephone number to contact him regarding any queries.”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Tricia. I am so pleased that you are happy with the service Clive provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st

Posted 4 years ago

“Very happy with the service rhys davies was very helpful and explained everythin in detail 5 star service”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Karen. I am so pleased that you are happy with the service Rhys provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st

Posted 4 years ago

“Explained everything so clearly was very friendly and polite”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Dawn. I am so pleased that you are happy with the service Callum provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st

Posted 4 years ago

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

1st Line Future Planning Reviews