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1st Line Future Planning Reviews

5.0 Rating 2,668 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,668 reviews
Customer Service
Communication Channels
Telephone, Live Chat
Read 1st Line Future Planning Reviews
L don't want a funeral care any more
Helpful Report
Posted 5 years ago
Agent was very helpful and so easy to talk with.
Helpful Report
Posted 5 years ago
Thank you for your lovely review Jane. I am so pleased that you are happy with the service Trisha provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Wonderful . Covered everything and expained in easy to understand terms . Felt like was talking with a close friend . No hard sales . I am pleased to say I am now a very happy cutomer .
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Posted 5 years ago
Thank you for your lovely review Alison. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Friendly & informitive. Faultess in every aspect. I have piece of mind now knowing my future is taken care of. Brilliant 🤗
Helpful Report
Posted 5 years ago
Thank you for your lovely review Alison. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Iain did a wonderful job of telling me about my insurance I could not of asked for a better person to talk to he was very understanding and I am so happy that he called I have piece of mind now
Helpful Report
Posted 5 years ago
Thank you for your lovely review Sharon. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Hi kallum davies was very helpful to me setting up my sliver plan
Helpful Report
Posted 5 years ago
Thank you for your lovely review Lee. I am so pleased that you are happy with the service Callum provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Trish was helpful, patient, and friendly, she was informative about the product and was a very pleasant person.
Helpful Report
Posted 5 years ago
Thank you for your lovely review Sandra. I am so pleased that you are happy with the service Trish provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Georgia Acton-Barker was so very helpful and patient in answering all our questions. Very helpful and couldn't have asked for a more professional person. !0 stars to her
Helpful Report
Posted 5 years ago
Thank you for your lovely review Veronica. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Excellent customer service very easy to understand what policy was and experience was so helpful to choose the policy that was right for me
Helpful Report
Posted 5 years ago
Thank you for your lovely review Derek. I am so pleased that you are happy with the service Samantha provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Excellent service. Very helpful explaining everything thoroughly. definitely recommend 1st line funeral care.
Helpful Report
Posted 5 years ago
Thank you for your lovely review Marion. I am so pleased that you are happy with the service Adnan provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st Delete
Posted 5 years ago
today i spoke to callum and clive,both of whom were extremely helpful , kind and very keen not to rush me, they gave me all the facts to ensure i made an informed choice.im really happy i chose golden leaves/ist choice
Helpful Report
Posted 5 years ago
Thank you for your lovely review Sandra. I am so pleased that you are happy with the service Callum provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
I thought the standard of the call and the way Samatha talk me threw the procedure was extremely good would recommend to friends and family without any hesitation
Helpful Report
Posted 5 years ago
Thank you for your lovely review Paula. I am so pleased that you are happy with the service Samantha provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st Delete
Posted 5 years ago
Samantha was very helpful and understanding and friendly. The information I was given was excellent and very helpful.
Helpful Report
Posted 5 years ago
Thank you for your lovely review Karen. I am so pleased that you are happy with the service Samantha provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st Delete
Posted 5 years ago
Sian Williams was very friendly really easy to understand fantastic lady
Helpful Report
Posted 5 years ago
Thank you for your lovely review Teresa. I am so pleased that you are happy with the service Sian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st Delete
Posted 5 years ago
When I was first contacted by Samatha, I thought oh no not another sales person trying to get me to buy something. I was wrong when Samatha started to give me details about 1st Line Funeral Care she described it all in great detail that caught my attention. I do not usually do things like this over the phone but after speaking to my husband and reading the details, We thought this would be ideal for us as we do not want our two sons to have to deal with details for our funeral themselves. I never thought about it before Samatha gave us details , but realise this is better than just life insurance. Wish somebody like Samatha had called me sooner. Oh well, we live and learn, I will now be telling friends and family about 1st Line Funeral Care.
Helpful Report
Posted 5 years ago
Thank you for your lovely review Tracy. I am so pleased that you are happy with the service Samantha provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
I think 1st line are very supportive of your needs
Helpful Report
Posted 5 years ago
Thank you for your lovely review Susan. I am so pleased that you are happy with the service Abbie provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
I found the whole experience very pleasant and straight forward. I also found my advisor Georgia very pleasant to talk too, thank you 1st Line Funeral Care.
Helpful Report
Posted 5 years ago
Thank you for your lovely review . I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Gave me good advice on my plan didn't push me kind pleasant person very happy with the calum
Helpful Report
Posted 5 years ago
Thank you for your lovely review Neil. I am so pleased that you are happy with the service Callum provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Made easy to understand the salesman James did all work and going send me it in hard copy so read it in my own time.
Helpful Report
Posted 5 years ago
Thank you for your lovely review Maria. I am so pleased that you are happy with the service James provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
First class service Ian Oliver was very clear with his phone call service,nice polite gentleman
Helpful Report
Posted 5 years ago
Thank you for your lovely review Dorothy. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
1st Line Future Planning is rated 5.0 based on 2,668 reviews