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1st Line Future Planning Reviews

5.0 Rating 2,683 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,683 reviews
Customer Service
Communication Channels
Telephone, Live Chat
Read 1st Line Future Planning Reviews
“Ian was exceptionally helpful,and informative spent a long time explaining all the options available for me, making sure I was happy with my decision and i was getting the right plan and could afford the payments”
Helpful Report
Posted 5 years ago
Thank you for your lovely review Kathleen. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 5 years ago
“Very friendly members of staff had a laugh along the way while taking out policy thankyou to Ian Oliver and to Clive for clarify everything it's one of the thing you don't really like to talk about but feel we have peace of mind knowing we are not leaving the burden to our love ones will recommend you to family and friends ❤”
Helpful Report
Posted 5 years ago
Thank you for your lovely review Jennifer. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 5 years ago
“Brilliant advice my advisor Samatha was a great help very happy with the service given”
Helpful Report
Posted 5 years ago
Thank you for your lovely review Beverley. I am so pleased that you are happy with the service Samantha provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 5 years ago
“Fantastic service, thank you.”
Helpful Report
Posted 5 years ago
Thank you for your lovely review Marion. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 5 years ago
“Hi was contacted today by a lovely rep called Brad today from 1st line funeral care was asked about my life insurance and was i happy which i was at the time. Brad then went on to tell me what my existing plan was worth how much i would be paying ect wow i was shocked. He then told me about Celebration of life plan it makes so much more sense to be paying for what i want and need at the end of my life and last journey thank you so much Brad for your help and kindness during the call very professional and friendly”
Helpful Report
Posted 5 years ago
Thank you for your lovely review Angela. I am so pleased that you are happy with the service Brad provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 5 years ago
“I spoke to a very informative representative of 1st Line Funeral Care. He took his time to explain all about the plan I chose and the benefits that came with it. I was very impressed by his knowledge and his presentation of the plan. I will be informing my friends and family and hope they do the same as I did and take a plan from 1st Line Funeral Care.”
Helpful Report
Posted 5 years ago
Thank you for your lovely review Andrew. I am so pleased that you are happy with the service Kelvin provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 5 years ago
“It’s nice to talk to a ‘human’ ! Both Gents who I spoke to… Superb Customer Care!! Who ever trained these chaps… expand that trading to other companies please!”
Helpful Report
Posted 5 years ago
Thank you for your lovely review Michelle. I am so pleased that you are happy with the service Kelvin provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 5 years ago
“The most comprehensive explanation of how the plan will work for me. No jargon just simple to understand language. Refreshing”
Helpful Report
Posted 5 years ago
Thank you for your lovely review Nigel. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 5 years ago
“Ian Oliver made my choosing this plan very easy. In fact my daughter will also contact Ian next week.”
Helpful Report
Posted 5 years ago
Thank you for your lovely review Brenda. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 5 years ago
“Today I spoke to Julie Barnett her customer service was second to none .”
Helpful Report
Posted 5 years ago
Thank you for your lovely review Stef. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 5 years ago
“I just wanted to say that Telephone conversation I had with 1st line Funeral Care was Great. My funeral is not something that I think about. Ian Oliver was very professional and in parts humorous which put Me at ease. He was very thorough in explaining everything. I am happy that I will have everything in place. Thank you. Samantha J Parker”
Helpful Report
Posted 5 years ago
Thank you for your lovely review Samantha. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 5 years ago
“Very understanding n polite covered best deal for me today thanks”
Helpful Report
Posted 5 years ago
Thank you for your lovely review Ann. I am so pleased that you are happy with the service Brad provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 5 years ago
“Very thorough and Kelvin very pleasant”
Helpful Report
Posted 5 years ago
Thank you for your lovely review Kim. I am so pleased that you are happy with the service Kelvin provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 5 years ago
“Clear. Literature.very clear spoken young lady dealt with me .had time to listen to my views too”
Helpful Report
Posted 5 years ago
Thank you for your lovely review Jennifer. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 5 years ago
“It war good to get our Golden Leaves Funeral plan sorted out with the help of Julie at Sun Life. Thank you Julie it was a pleasure to talk our plan though. Kind Regards David Roe”
Helpful Report
Posted 5 years ago
Thank you for your lovely review Sue & David. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 5 years ago
“Very helpful”
Helpful Report
Posted 5 years ago
Thank you for your lovely review Susan. I am so pleased that you are happy with the service Trish provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 5 years ago
“Hi it was a pleasure to speak to Julie today and thanks for your help with our funeral plan with Golden Leaves. It great to have the peace of mind all will be sorted out for our love ones. Kind Regards Sue and David Roe”
Helpful Report
Posted 5 years ago
Thank you for your lovely review Sue & David. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 5 years ago
“I was very pleased with the service I received”
Helpful Report
Posted 5 years ago
Thank you for your lovely review Elizabeth. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 5 years ago
“Very friendly and helpful .very impressed with the service I got”
Helpful Report
Posted 5 years ago
Thank you for your lovely review Gail. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 5 years ago
“I would recommend funeral care to my family and friends, the lady was very professional and clear and direct what she was offering which made me feel comfortable”
Helpful Report
Posted 5 years ago
Thank you for your lovely review Jacqueline. I am so pleased that you are happy with the service Chloe provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 5 years ago
1st Line Future Planning is rated 5.0 based on 2,683 reviews