1st Line Future Planning Reviews

5.0 Rating 2,274 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,274 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1st Line Future Planning Reviews
1st Line Future Planning 5 star review on 3rd April 2024
Natasha Kalsi
1st Line Future Planning 5 star review on 12th June 2023
Kay Hoole
1st Line Future Planning 5 star review on 12th June 2023
Kay Hoole
1st Line Future Planning 5 star review on 13th April 2023
Kenneth Rees
1st Line Future Planning 5 star review on 13th April 2023
Kenneth Rees
1st Line Future Planning 5 star review on 26th July 2022
David
1st Line Future Planning 5 star review on 7th July 2022
Leita Essex
77
Anonymous
Anonymous  // 01/01/2019
Lovely efficient and informative lady who came to see us
Helpful Report
Posted 3 months ago
Thank you for your lovely review, Gary. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 months ago
Very informative and knowledgeable but not pushy at all
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Posted 3 months ago
Thank you for your lovely review. I am so pleased that you are happy with the service provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 months ago
1st Line Future planning have provided us with a very good service on drawing up our wills. Mercia Sullivan, the Estate Planning Consultant who visited us in our home to draw up the initial draft was very professional and knowledgeable about the process. A telephone consultation with the relevant solicitor was organised for the next day and this was carried out diligently. Overall, I am very happy with the service from this company and would strongly recommend them to others.
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Posted 3 months ago
Thank you for your lovely review, Jennifer. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 months ago
This is the first time that we have ventured into planning a Will and everything that goes with it. Ian Cooper who represented 1st Line future planning was very warming, did not rush, explained everything and ensured we understood everything before moving on to the next subject. A true professional. Thank you Ian.
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Posted 3 months ago
Thank you for your lovely review, Stuart. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 months ago
Kerry was informative and if I didn't understand, she took time to say it in a way I understood, and it only took an hour.
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Posted 3 months ago
Thank you for your lovely review, Barry. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 months ago
I liked Mary she made me understand more about the will and adding name to the deeds fantastic
Helpful Report
Posted 3 months ago
Thank you for your lovely review, Akhmed. I am so pleased that you are happy with the service Mary provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 months ago
I found the consultant Ian Cooper to be polite, professional and informative. Ian discussed the services that his organisation provided and the benefits of protecting our assets to give us peace of mind.
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Posted 3 months ago
Thank you for your lovely review, Paula. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 months ago
Jo Explained everything we asked. Very helpful with anything we didn't understand.*********
Helpful Report
Posted 3 months ago
Thank you for your lovely review, Jeanette. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 months ago
Excellent presentation face to face with 1st LIne Future Planning agent. Never plan your future over the phone or accept a FREE WILL writing kit. Plan your estate needs with a competent 1st Line agent.
Helpful Report
Posted 3 months ago
Thank you for your lovely review. I am so pleased that you are happy with the service provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 months ago
Kerry was kind, courteous and gave us all the information we needed. Even though the process was interrupted by a routine pacemaker replacement for my husband which was delayed because of the doctors strikes she kept in touch to check how we were but left us to decide when to complete the process. We appreciated her kindness and her patience at a difficult time for us! Brilliant service, thank you.
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Posted 3 months ago
Thank you for your lovely review, Judith. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 months ago
Brilliant advice from a well informed representative. Mercia was an absolute joy to talk to. My husband and I have gone ahead with renewing our wills, lasting power of attorney and protecting our residence when we pass away. We've made everything simple for our familys. We would highly recommend this invaluable service.
Helpful Report
Posted 3 months ago
Thank you for your lovely review, Rachel. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 months ago
Haven’t had any paperwork sent to me to sign.but still taking payments.
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Posted 3 months ago
Very professional service
Helpful Report
Posted 4 months ago
Thank you for your lovely review, Andrew. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 4 months ago
I'm very pleased with my funeral plan
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Posted 4 months ago
Thank you for your lovely review, Sharon. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 4 months ago
Very good service
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Posted 4 months ago
Thank you for your lovely review, Stephen. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 4 months ago
Take money. Scam. Phone you 10 tx a day. When they get money they are gone. Mombie has had me again
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Posted 4 months ago
Leslie Davies gave clear and concise advise, highlighting some areas and potential pitfalls that we hadn't thought of. She was kind and thoughtful during the consultations even assisting and helping during the computer form filling. There was no hard selling, only giving options for what would best suit us.
Helpful Report
Posted 4 months ago
Thank you for your lovely review, Russell. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 4 months ago
Very informative.no pressure. Easy to talk to.
Helpful Report
Posted 4 months ago
Thank you for your lovely review, James. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 4 months ago
Very pleased with sue explained everything tl me so I understood everything
Helpful Report
Posted 5 months ago
Thank you for your lovely review, Norma. I am so pleased that you are happy with the service Sue provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 5 months ago
Leslie Davies has done a fine job for myself & wife Ann. Thank you all .Trevor Backus.
Helpful Report
Posted 5 months ago
Thank you for your lovely review, John. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 5 months ago
1st Line Future Planning is rated 5.0 based on 2,274 reviews