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1st Line Future Planning Reviews

5.0 Rating 2,654 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,654 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1st Line Future Planning Reviews
Excellent service and all our queries answered helping us to make a decision regarding our future. Many Thanks to Susan for her time and expertise, much appreciated by us both .
Helpful Report
Posted 7 months ago
Thank you for your lovely review Andrea. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 6 months ago
Absolutely brilliant. Ben was very good with explaining everything and offered sound advice .The whole experience was simple and easy going. So glad to have used 1st line.recommended to family and friends. 10 out of 10
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Posted 7 months ago
Thank you for your lovely review Darren. I am so pleased that you are happy with the service Ben provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 6 months ago
So far so good
Helpful Report
Posted 7 months ago
Thank you for your lovely review Keith. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 6 months ago
My wife and I met with Leslie as planned, we are married with chidren from previous marriages and various other complications. We were looking to protect our assets and ensure that our estate go to the right people when we pass. Leslie was very knowledable, and easy to talk to, and explained the best way forward for us. we are very pleased with the outcome, and have already recommended Leslie and 1st Line Future Planning to other family members.
Helpful Report
Posted 7 months ago
Thank you for your lovely review Darren. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
At all stages [2 enquiry phone calls and face to face meeting] everything was clearly explained. The only reason it's 4 and not 5 stars, is the following confirmation letter stated the wrong kind of Will and my husband’s incorrect surname.
Helpful Report
Posted 7 months ago
Thank you for your lovely review Constanze. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Kerry was extremely helpful and friendly and made the task of making a will extremely easy highly recommended Kerry
Helpful Report
Posted 7 months ago
Thank you for your lovely review Nina. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Rowena was very friendly and efficient. She made the whole process easy to understand. Thank you.
Helpful Report
Posted 7 months ago
Thank you for your lovely review Leslie. I am so pleased that you are happy with the service Rowenna provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Every thing was explained very clearly and I would recommend you to anyone
Helpful Report
Posted 7 months ago
Thank you for your lovely review Sheryl. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
We would recommend you to anyone
Helpful Report
Posted 7 months ago
Thank you for your lovely review Kevin. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
The options available were explained clearly and matched our needs.
Helpful Report
Posted 7 months ago
Thank you for your lovely review Linda. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Ian Oliver dealt with my application in a very efficient and knowledgeable way. Highly recommend 1st Line Future Planning
Helpful Report
Posted 7 months ago
Thank you for your lovely review Ms Hales. I am so pleased that you are happy with the service Ian Oliver provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Fast and efficient service
Helpful Report
Posted 7 months ago
Thank you for your lovely review Linda. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
She was lovely
Helpful Report
Posted 7 months ago
Thank you for your lovely review Josephine. I am so pleased that you are happy with the service Rowenna provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Very good and informative,
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Posted 7 months ago
Thank you for your lovely review Stuart. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Rowenna was really helpful and I am happy with her service
Helpful Report
Posted 7 months ago
Thank you for your lovely review Janet. I am so pleased that you are happy with the service Rowenna provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
We were very pleased with the advice given by Joanne.
Helpful Report
Posted 7 months ago
Thank you for your lovely review Sylvia. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Very pleased to actually be told I can avoid losing my house to local council if I need to go into care , my children won’t lose their rightful inheritance which is fair and just .
Helpful Report
Posted 7 months ago
Thank you for your lovely review Jacqueline. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Susan was very good explaining everything to us also answered our questions
Helpful Report
Posted 7 months ago
Thank you for your lovely review Elizabeth. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
The lady that came was very nice polite and very considerate and was also very informative and what we were looking for
Helpful Report
Posted 7 months ago
Thank you for your lovely review Geraldine. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Lee was brilliant, so knowledgeable and very helpful and supportive and listened to what we wanted and needed. Would absolutely recommend him to everyone looking g to write a Will and LPA’s.
Helpful Report
Posted 7 months ago
Thank you for your lovely review Joanne. I am so pleased that you are happy with the service Ian Cooper provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
1st Line Future Planning is rated 5.0 based on 2,654 reviews