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1st Line Future Planning Reviews

5.0 Rating 2,654 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,654 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1st Line Future Planning Reviews
Friendly and helpful service. Clear and detailed answers to all the questions I had
Helpful Report
Posted 6 months ago
Thank you for your lovely review Robert. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 6 months ago
We had an appointment with the lovely Kerry, who was friendly, sympathetic and very informative about Trust Funds.
Helpful Report
Posted 6 months ago
Thank you for your lovely review Caron. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 6 months ago
Firstly i would like to say how professional Mercia has been right from the start of our WILL and etc we are having with your company. Look forward to hearing from you soon to complete everything Kind Regards Mr & Mrs M Davey
Helpful Report
Posted 6 months ago
Thank you for your lovely review Sara. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 6 months ago
Rowenna explained to me my options clearly. I could understand what she was saying, as I have trouble taking information in.
Helpful Report
Posted 6 months ago
Thank you for your lovely review Gordon. I am so pleased that you are happy with the service Rowenna provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 6 months ago
Thank you Leslie for your time and professionalism in explaining everything to us, you are very professional and explained everything we needed to know and put us to ease.
Helpful Report
Posted 6 months ago
Thank you for your lovely review Janet and Melvyn. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 6 months ago
Lesley was very knowledgeable friendly and helpful during her visit to our home last week.thanks to her excellent advise I have now instructed 1st line planning to set up my trust and wills giving me peace of mind to protect my husband and children.Thank you
Helpful Report
Posted 6 months ago
Thank you for your lovely review Glynis. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 6 months ago
Sue made 2 visits to our home and was very professional and knowledgable in her advice Made us feel very comfortable in discussing future estate planning
Helpful Report
Posted 6 months ago
Thank you for your lovely review Hayley. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 6 months ago
The meeting with the consultant Mercia was profesional and useful, she did provide all the relevant information and documents. I did agree and signed the trust documents but as I didnt read the documents provided by Merica at the time of the meeting. I did get in touch after the meeting and asked to be allowed time to be able to go through the docments myself than back to you. Regards and thanks 07923451781 Mona
Helpful Report
Posted 6 months ago
Thank you for your lovely review Mona. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 6 months ago
Excellent so far very god customer service
Helpful Report
Posted 6 months ago
Thank you for your lovely review Katy. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 6 months ago
Sue Renna was absolutely brilliant and guided us through a lot of complicated thinking with understanding and wisdom. thankyou
Helpful Report
Posted 6 months ago
Thank you for your lovely review Amy. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 6 months ago
Excellent service and friendly staff with a friendly support team
Helpful Report
Posted 6 months ago
Thank you for your lovely review Nicola. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 6 months ago
Joanne was wonderful. No pressure selling just full of facts and knowledge. She let me decide and answered all my questions. It is something I feel so satisfied with.
Helpful Report
Posted 6 months ago
Thank you for your lovely review Michele. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 6 months ago
Ian was very helpful and explained everything very clearly
Helpful Report
Posted 6 months ago
Thank you for your lovely review Mr Pike. I am so pleased that you are happy with the service Ian Oliver provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 6 months ago
Kelly was very professional, helpful, and friendly
Helpful Report
Posted 6 months ago
Thank you for your lovely review Matthew. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 6 months ago
Service excellent Everything explained very well
Helpful Report
Posted 6 months ago
Thank you for your lovely review Maureen. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 6 months ago
A difficult subject made so much easier by Rowenna who was an absolute pleasure to talk to, very professional and very friendly
Helpful Report
Posted 6 months ago
Thank you for your lovely review James. I am so pleased that you are happy with the service Rowenna provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 6 months ago
Ian Cooper made a return visit to go through a few questions about wills, trusts and attorney settlements for my wife and I. He was knowledgeable, understanding and very helpful giving information clearly and simply. We now feel more confident about progressing. Thanks
Helpful Report
Posted 7 months ago
Thank you for your lovely review Robert. I am so pleased that you are happy with the service Ian Cooper provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 6 months ago
Excellent service, with great communication. Especially from Sue and Lesley Wouldn't hesitate to recommend them. Excellent service. Great communication especially Sue and Leslie. Would definitely recommend this Company .
Helpful Report
Posted 7 months ago
Thank you for your lovely review Jennifer. I am so pleased that you are happy with the service Leslie and Sue provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 6 months ago
Lovely lady, very polite, knew what she was talking about ,and we had a laugh. She is welcome anytime Reg.McNamara.
Helpful Report
Posted 7 months ago
Thank you for your lovely review Reginald and Jennifer. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 6 months ago
Excellent service
Helpful Report
Posted 7 months ago
Thank you for your lovely review Ann. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 6 months ago
1st Line Future Planning is rated 5.0 based on 2,654 reviews