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1st Line Future Planning Reviews

5.0 Rating 2,606 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,606 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1st Line Future Planning Reviews
Brochure is easy to read and understandable. We feel confident we have made the correct decision based on both the information in the brochure and Sue also explaining what a Trust means. The added bonus is the company has a long history of providing an excellent service
Helpful Report
Posted 1 month ago
Thank you for your lovely review Richard. I am so pleased that you are happy with the service Sue provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
Rowenna was very helpful and a lovely person to talk too
Helpful Report
Posted 1 month ago
Thank you for your lovely review Helena. I am so pleased that you are happy with the service Rowenna provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
Ian was very informative and answered all my questions. He understood my concerns and put my mind at ease. My mind is now set at ease knowing that my future has been taken care of. Thank you so much for your patience and understanding. I recommend anyone who isn't sure to talk to Ian or one of his colleagues about Lasting power of attorney.
Helpful Report
Posted 1 month ago
Thank you for your lovely review Lesley. I am so pleased that you are happy with the service Ian Cooper provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
Represntative Kevin was very attentive to my needs and understood exactly what was necessary for my future needs
Helpful Report
Posted 1 month ago
Thank you for your lovely review Lynda. I am so pleased that you are happy with the service Kevin provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
I was very sceptical at first as you hear the horror stories but as soon as Mercia stepped in the door her smile and professionalism soon put me at ease, the process so far has been a breeze and i would recommend to anyone. Thanks again, Mercia, for putting all the technical terms into understandable words it really helped
Helpful Report
Posted 1 month ago
Thank you for your lovely review David. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
Very helpful. Lovely man felt I've known him for years was very helpful with all my questions. New his stuff
Helpful Report
Posted 1 month ago
Thank you for your lovely review Virginia. I am so pleased that you are happy with the service Ian Cooper provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
Early days and too soon to give a full review but so far the appointments have been on time and the procedure easy to understand. Time will tell if this carries on but no reasonnto doubt it will
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Posted 1 month ago
Thank you for your lovely review John. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
Wonderful experience setting up my family Wills and Powers of Attorney with Georgia. Easy and seamless communication!
Helpful Report
Posted 1 month ago
Thank you for your lovely review. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
Ian Olverwas absolutely Fantastic. Was a pleasure doing this with him. Would continue to speak to him all the time
Helpful Report
Posted 1 month ago
Thank you for your lovely review Mr Webbe. I am so pleased that you are happy with the service Ian Oliver provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
very informing interveiw with the consultant, in our home, impressed with the advice etc. that she gave us .
Helpful Report
Posted 1 month ago
Thank you for your lovely review Bernard. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
So far so good. My plan is not yet complete but I feel I am being guided very well with careful explanation.
Helpful Report
Posted 1 month ago
Thank you for your lovely review Dr Mackinnon. I am so pleased that you are happy with the service Ian Oliver provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
Ben Livingstone the advisor was very friendly and couldn't fault all the ℹ️ given to me explained all in detail and excellent service
Helpful Report
Posted 1 month ago
Thank you for your lovely review Denise. I am so pleased that you are happy with the service Ben provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
Rownne is a great person she no her job and is very helpful and very polite she need a i big thank from Chris and Pauline cook thans
Helpful Report
Posted 1 month ago
Thank you for your lovely review Chris and Pauline. I am so pleased that you are happy with the service Rowenna provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
Realy pleasant and confident,you knew you were talking to someone who really knows their job.
Helpful Report
Posted 1 month ago
Thank you for your lovely review Mr Powell. I am so pleased that you are happy with the service Ian Oliver provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
Rowenna is a real asset to you buisness helped me every step of the way and was very informative on every qustion I had
Helpful Report
Posted 1 month ago
Thank you for your lovely review Jamie. I am so pleased that you are happy with the service Rowenna provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
Very professional service and sound advice given i was very impressed.
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Posted 1 month ago
Thank you for your lovely review Adrian. I am so pleased that you are happy with the service Jason provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
Very helpful and thoroughly explained
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Posted 1 month ago
Thank you for your lovely review Deborah. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
Kerry was very professional and explained everything in detail about the process of our wills to my husband and I . Very friendly and helpful and listened to what we needed. My husband and I now feel relieved to know that our wishes will be met.
Helpful Report
Posted 1 month ago
Thank you for your lovely review Olivia. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
Very professional and informative. Quick and no pressure. Punctual. All the good qualities of a good business. We are now a satisfied customer
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Posted 1 month ago
Thank you for your lovely review Shannon. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
I think 1st Line Future Planning provide an excellent service. Their advisor, Ian, who visited me at home was very friendly, knowledgeable, and very clear in explaining everything to me and answering all my questions. After meeting him and discussing my needs, I felt very confident in using the company to help plan my future estate needs.
Helpful Report
Posted 1 month ago
Thank you for your lovely review Kevin. I am so pleased that you are happy with the service Ian Cooper provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
1st Line Future Planning is rated 5.0 based on 2,606 reviews