123 Hampers Reviews

Name: 123 Hampers
Rating: 4.80

4.8 Rating 10,128 Reviews

97 %

of reviewers recommend 123 Hampers

Company Reviews

Product Reviews

Metrics

4.8

Based on 10,128 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

123 Hampers 5 star review on 10th December 2024

261

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery due on 24th August not received until 1st September. No update on progress just very unhappy with customer service”

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Posted 4 years ago

“No confirmation of delivery. My hamper should have been delivered 23/6. Still awaited. Money has been taken from account. Shocking service. Won't be using 123 Hampers again”

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Posted 5 years ago

“Ordered a Fathers day hamper which did not get delivered. Didn't tell me they had run out of stock until i chased it up after Father's day. Not a reliable company, i will not be using again.”

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Posted 5 years ago

“One of my items didn’t arrive for Father’s Day , very disappointed especially when it’s for a special day !”

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Posted 5 years ago

“Can't really rate something that didn't show up on time. Very disappointed”

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Posted 5 years ago

“Poor customer service, I placed an order for Fathers Day as we bas plans to see my Dad. However, we were forced to self isolate, I requested for the parcel to be sent to his address rather than mine so he was still able to get his present on time. I have plenty notice but they refused. Saying they were too busy and wouldn't let me cancel the item.”

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Posted 5 years ago

“I ordered a gift for my Dad on Fathers Day, 4 days ahead of the weekend. Unfortunately since the payment was processed it’s been a calamity of affairs concerning them not being able to find my order since they dispatched it, poor client service response times to queries resulting me still being none the wiser as to if any type of delivery will take place and when. They still have my money though, so regardless of the gift not arriving in time for Father’s Day at least they get to keep the profit. Ridiculous from start to the seemingly never ending finish.”

Helpful Report

Posted 5 years ago

“Very poor quality and standard of service. Poor quality of fruit received and then with one order, the item was hamper was delivered a day late after the event that it was meant for had passed. Customer service ("live chat") left a lot to be desired by not addressing the issue at hand.”

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Posted 5 years ago

“extremely disappointed with your service. I ordered 5 fruit hampers (9/5/21), only 4 were received of which one was of very poor quality. Having complained about this with photographic evidence sent out to the supplier who assured me that a new better hamper would be sent out (3days ago), but nothing has been received. The 5th hamper which was to a Birmingham address has, to date, not been received. I would strongly discourage anyone to use your website I expect full compensation tel 07775752546 Dr Tariq Hama”

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Posted 5 years ago

“For the price of £50 for chocolates, I've expected an ample amount of chocolates, very disappointing, does not seem to be good value for money.”

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Posted 5 years ago

“I have today reported that my order has not arrived. It should have arrived yesterday 30/4/21 but still has not arrived on Saturday 1/5. Am really disappointed.”

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Posted 5 years ago

“Wasn’t happy it was supposed to be a nice flat modern grey basket the flowers and bottle was in that was shown in the picture when ordering Instead it was an old fashioned style basket very disappointed”

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Posted 5 years ago

“Gift lost for 3 days. Arrived last Monday. First cheese very nice. Second cheese totally covered in blue mould and unable to eat it. Third cheese very very dry. Only nice thing was packaging. Lost any future business from us unless sorted”

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Posted 5 years ago

“Sorry. We had a nightmare. Special day picnic ruined. You have been very nice since and have refunded but this all went very wrong and the hamper has never turned up. Not even late. You never did email us a dispatch advice and do you just know this all went wrong. Staff seemed upset and were very nice. Stay safe and be successful. Regards Chris”

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Posted 5 years ago

“My Mothers Day hamper turned up 3 days late, After sitting in the post for so long it was spoiled. Had no response to 4 Emails. Poor customer service my Mothers day gift was a disaster really disappointed”

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Posted 5 years ago

“Not very good as delivery was not on stated day as promised- really disappointed as it was for a special birthday- first time and last time I'll be using this”

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Posted 5 years ago

“Absolutely appalling experience with 123 Hampers. Placed an order 2 week's prior to the delivery date I had chosen and recieved a confirmation email. To then be emailed at 6.30pm the night before delivery was due to be made to be told it wouldn't be happening and that they will be refunding my money which can take upto 5 working day's. We are on day 4 since the email and I still haven't recieved the refund yet. When I spoke with customer service, she was just as useless and wasn't interested.. the only explanation they could give was 'we have only just noticed the issue'. Appalling customer service, appalling service in general and a friend let down on his birthday. Had they emailed me immediately after I had placed the order, I could have placed an order elsewhere. Let's be honest, it's not cheap and I'd spent a fair amount of money with them on this order so just common decency to notify me sooner so I could have arranged something else would have been great. Will never order with them again.”

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Posted 5 years ago

“One item was missing from my order. I was given a refund for that item and a credit code to use which doesn't work . Absolute rubbish.”

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Posted 5 years ago

“I haven't received the hamper yet so I have no idea what it is like. However I am extremely disappointed it did not arrive on the day I specified so the person I bought it for will not get their gift on time 😡”

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Posted 5 years ago

“A load of rubbish - very disappointing sent it to my daughter to help cheer her up during the pandemic and the contents were extremely poor.”

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Posted 5 years ago

123 Hampers is rated 4.8 based on 10,128 reviews