123 Hampers Reviews

Name: 123 Hampers
Rating: 4.80

4.8 Rating 10,109 Reviews

97 %

of reviewers recommend 123 Hampers

Company Reviews

Product Reviews

Metrics

4.8

Based on 10,109 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

123 Hampers 5 star review on 10th December 2024

261

Anonymous

Anonymous // 01/01/2019

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English

“***WARNING*** NO HAMPER! No correspondence. Very poor service Refund please!”

Helpful Report

Posted 4 years ago

“I would give zero, but that is not an option! Ordered the next-day delivery - it, apparently, arrived the day after, although the intended recipient has now gone on holiday; so I cannot ask - even though I had to pay £5.99 Next Day Delivery. AVOID LIKE THE PLAGUE!”

Helpful Report

Posted 4 years ago

“Ordered paid for two hampers only one was delivered, have rang and emailed to find out where other hamper is but no success, complete rip off and customer service non existent”

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Posted 4 years ago

“THIS COMPANY IS A SCAM. THEY DID NOT DELIVER THE HAMPER I BOUGHT AS A GIFT TO SOMEONE. PLEASE DO NOT PATRONISE THIS SCAMMERS. PEOPLE PLEASE BE CAREFUL. I WILL LET THE WHOLE KNOW THEY ARE SCAMMERS.”

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Posted 4 years ago

“Despite ordering 2weeks in advance Delivery did not arrive on the specified date. had to wait in a whole day. No reply to emails. When delivery was advised there was no time slot and came late in the day thus another day of waiting. Didn't consider value for money Would not buy from this company again”

Helpful Report

Posted 4 years ago

“Disappointed in the hamper contents had to buy a supply of chutney ect from Mrs Bridges to make it look like a lovely gift Very poor presentation inside the box Extremely disappointed glad I sent it to myself to deliver it personally to my friend Mrs M Mc Leo’s”

Helpful Report

Posted 4 years ago

“Very poor customer service. Poor value for money. Advertised as seagrass hamper with foodstuffs but came in cardboard box with different company name on (sister company?). On contacting refused to send the seagrass hamper I had paid for. Offered £10 refund initially and £10 voucher off next order! Would definitely not order again or recommend to anyone.”

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Posted 4 years ago

“So , they fail to deliver hamper for a birthday surprise , fail to respond to emails , then invite me to write a review . You just couldn’t make it up . Just pay me my money back and I’ll go away .”

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Posted 4 years ago

“Not worth the money. Very disappointed. Didn't deliver on time or provide a reason for delay or any communication.”

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Posted 4 years ago

“Rang the recipients, but no hamper arrived. We are all very disappointed.”

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Posted 4 years ago

“Don’t go there. Paid the money for 11th December delivery still not been delivered”

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Posted 4 years ago

“I paid extra for my hamper to be delivered the next day and it is still not at my friends house. Really dissapointed as it’s advertised as next day delivery.”

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Posted 4 years ago

“Ordered three identical hampers at £135 each, two arrived in the basket as shown in the picture on website, the third was in a flimsy cupboard box. No response from email and was told by phone that they all came in boxes.”

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Posted 4 years ago

“I have been ordering these hampers for years, it's taken me hours of mucking about. It used to be so easy, what is with this log in rubbish.. Please keep it simple, or I won't be ordering next year.”

Helpful Report

Posted 4 years ago

“Your website is very badly done lovely food pictures,but this is my eighth attempt to buy and pay”

Helpful Report

Posted 4 years ago

“Ordered a hamper for my 80 year old Aunt's birthday. Was missing the truffle chocolates. Not acceptable for £90. The advisor didn't seem bothered by this. Won't order again.”

Helpful Report

Posted 4 years ago

“Order was to be delivered 19thOctobr, did not arrive wrote asking where is it, no reply from you. What's happening. This was for a 70th anniversary. Ruined”

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Posted 4 years ago

“Used to be easy ordering baskets, now it is a nightmare.”

Helpful Report

Posted 4 years ago

“Ordered a package for a Birthday present a week in advance, paid extra to make sure it will arrive in time. Delivery date - no package! Birthday celebration is completely ruined. Terrible experience. Don’t use this company.”

Helpful Report

Posted 4 years ago

“I am really disappointed that my daughter didn't get her present on her birthday (19th September).i paid 5 99 and I would like that refunded .from a very disappointed mother .”

Helpful Report

Posted 4 years ago

123 Hampers is rated 4.8 based on 10,109 reviews