123 Hampers Reviews

Name: 123 Hampers
Rating: 4.80

4.8 Rating 9,560 Reviews

97 %

of reviewers recommend 123 Hampers

Company Reviews

Product Reviews

Metrics

4.8

Based on 9,560 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

123 Hampers 5 star review on 20th April 2024

256

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So , they fail to deliver hamper for a birthday surprise , fail to respond to emails , then invite me to write a review . You just couldn’t make it up . Just pay me my money back and I’ll go away .”

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Posted 2 years ago

“Not worth the money. Very disappointed. Didn't deliver on time or provide a reason for delay or any communication.”

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Posted 2 years ago

“Rang the recipients, but no hamper arrived. We are all very disappointed.”

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Posted 2 years ago

“Don’t go there. Paid the money for 11th December delivery still not been delivered”

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Posted 2 years ago

“I paid extra for my hamper to be delivered the next day and it is still not at my friends house. Really dissapointed as it’s advertised as next day delivery.”

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Posted 2 years ago

“Ordered three identical hampers at £135 each, two arrived in the basket as shown in the picture on website, the third was in a flimsy cupboard box. No response from email and was told by phone that they all came in boxes.”

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Posted 2 years ago

“I have been ordering these hampers for years, it's taken me hours of mucking about. It used to be so easy, what is with this log in rubbish.. Please keep it simple, or I won't be ordering next year.”

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Posted 2 years ago

“Your website is very badly done lovely food pictures,but this is my eighth attempt to buy and pay”

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Posted 2 years ago

“Ordered a hamper for my 80 year old Aunt's birthday. Was missing the truffle chocolates. Not acceptable for £90. The advisor didn't seem bothered by this. Won't order again.”

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Posted 2 years ago

“Order was to be delivered 19thOctobr, did not arrive wrote asking where is it, no reply from you. What's happening. This was for a 70th anniversary. Ruined”

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Posted 2 years ago

“Used to be easy ordering baskets, now it is a nightmare.”

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Posted 2 years ago

“Ordered a package for a Birthday present a week in advance, paid extra to make sure it will arrive in time. Delivery date - no package! Birthday celebration is completely ruined. Terrible experience. Don’t use this company.”

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Posted 2 years ago

“I am really disappointed that my daughter didn't get her present on her birthday (19th September).i paid 5 99 and I would like that refunded .from a very disappointed mother .”

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Posted 2 years ago

“Delivery due on 24th August not received until 1st September. No update on progress just very unhappy with customer service”

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Posted 2 years ago

“No confirmation of delivery. My hamper should have been delivered 23/6. Still awaited. Money has been taken from account. Shocking service. Won't be using 123 Hampers again”

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Posted 2 years ago

“Ordered a Fathers day hamper which did not get delivered. Didn't tell me they had run out of stock until i chased it up after Father's day. Not a reliable company, i will not be using again.”

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Posted 2 years ago

“One of my items didn’t arrive for Father’s Day , very disappointed especially when it’s for a special day !”

Helpful Report

Posted 2 years ago

“Can't really rate something that didn't show up on time. Very disappointed”

Helpful Report

Posted 2 years ago

“Poor customer service, I placed an order for Fathers Day as we bas plans to see my Dad. However, we were forced to self isolate, I requested for the parcel to be sent to his address rather than mine so he was still able to get his present on time. I have plenty notice but they refused. Saying they were too busy and wouldn't let me cancel the item.”

Helpful Report

Posted 2 years ago

“I ordered a gift for my Dad on Fathers Day, 4 days ahead of the weekend. Unfortunately since the payment was processed it’s been a calamity of affairs concerning them not being able to find my order since they dispatched it, poor client service response times to queries resulting me still being none the wiser as to if any type of delivery will take place and when. They still have my money though, so regardless of the gift not arriving in time for Father’s Day at least they get to keep the profit. Ridiculous from start to the seemingly never ending finish.”

Helpful Report

Posted 2 years ago

123 Hampers is rated 4.8 based on 9,560 reviews