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123 Hampers Reviews

4.8 Rating 9,548 Reviews

97 %

of reviewers recommend 123 Hampers

Company Reviews

Product Reviews

4.8

Based on 9,548 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

123 Hampers 5 star review on 20th April 2024

123 Hampers 5 star review on 20th April 2024

123 Hampers 5 star review on 7th April 2024

123 Hampers 5 star review on 3rd April 2024

123 Hampers 5 star review on 22nd January 2024

123 Hampers 5 star review on 23rd December 2023

Suzanne Kerridge

123 Hampers 5 star review on 20th December 2023

Richard John Onslow

256

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My partner liked the surprise, it was beautiful. The only problem was it arrived one day before the date I chose. Why choose the date then? Also, I chose a card because I the gift was for our anniversary and we ended up getting a Christmas card. Next time I order one day before the day I need the hamper :)”

Posted 4 months ago

Hello, Thank you for your review. We apologise for any inconvenience caused by the early delivery of your order. In peak periods, we may dispatch orders in advance to prevent network congestion within the Royal Mail dispatch as we advise on our website. We regret any disappointment this may have caused. Best wishes, Rosie

Posted 3 months ago

“Hamper was good but delivered a week before the date I requested. Don’t know anything else about it as it went to my nephew.”

Posted 4 months ago

Hello Joy, Thank you for your feedback. We apologise for any inconvenience caused by the early delivery of your order. In peak periods, we may dispatch orders in advance to prevent network congestion within the Royal Mail dispatch as we advise on our website. We regret any disappointment this may have caused. Best wishes, Rosie

Posted 3 months ago

“Not as good as I expected. Contents did not match picture on your site and was delivered a week earlier than my choosing.”

Posted 4 months ago

Hello Beryl, Thank you for your review. We apologise for any inconvenience caused by the early delivery of your order. In peak periods, we may dispatch orders in advance to prevent network congestion within the Royal Mail dispatch as we advise on our website. We regret any disappointment this may have caused. I will pass your comments on to the correct teams. Best wishes, Rosie

Posted 3 months ago

“Haven’t received the hamper yet therefore can not rate stars only able to rate website and ordering thanks”

Posted 4 months ago

Hi Kelly, Thank you for the great feedback on 123 Hampers. We're delighted to know that our products and services have made you happy. We strive to make sure our customers have a great experience and are pleased to know that in your case, we were able to hit that mark. As always, please let us know if there's anything else we can do to enhance your shopping experience. We're here to help! Thanks again for your kind words. Best Regards, Tom.

Posted 4 months ago

“Yip all gd was pleased”

Posted 4 months ago

Hi Ronald, Thank you for your kind words about 123 Hampers! We really appreciate your feedback and the fact that you've been a happy customer. Thanks again for your review. We appreciate it! Best, 123 Hampers Team

Posted 4 months ago

“Happy First time customer.”

Posted 1 year ago

Thank you so much for your review, Siteri! We appreciate you taking the time to share your experience with us. Best wishes, Rosie

Posted 1 year ago

“It took me so many times to place the orders but once this was done I feel relieved and happy I can send the gift by to my son and his girl by the 08/04/23 . Feeling happy !”

Posted 1 year ago

Thank you so much for your feedback regarding 123 Hampers. We are always looking for ways to make our customers even happier and we appreciate your feedback. If you need any help at all in the future, please do not hesitate to reach out to us. We will be more than happy to assist you. Warm regards, Tom

Posted 1 year ago

“Nothing wrong with content but it was delivered a day late”

Posted 1 year ago

Hello Sandra, Thank you for your feedback. We're so incredibly sorry to hear that your flowers were not delivered on the expected date and understand this must have been extremely disappointing. I will raise this with our Dispatch Manager. Warm regards Tom

Posted 1 year ago

“I wanted to do a personalized card but the icon for chat was sitting right on top of the tick to confirm. After several times I gave up because you press the chat icon rather the confirm tick😬😬Put the chat icon somewhere else instead”

Posted 1 year ago

“I did not receive my full order”

Posted 1 year ago

Hello Amanda, Thank you for your review. I do apologise for the delay in getting back to you. I am sorry to hear that your order was not complete. We would like to look into this for you. I have located your order and contacted you via email. Best wishes Ellie

Posted 1 year ago

“It was nice but didn’t realise that the goods were so small …bit pricey 😢”

Posted 1 year ago

Hello, Thank you for your review. We are very sorry for any disappointment caused while using our services on this occasion. I will feed this back to our supplier to look into. Best wishes Katie

Posted 1 year ago

“I'm sorry I cannot give you more feed back. I know for certain that the hamper was delivered but more than that I do not know as the recipients have not let me know. I will probably use your service again but not for this particular address.”

Posted 1 year ago

“Was somewhat disappointed in size if the bottles, I obviously didn't read about it properly”

Posted 1 year ago

Hello Shirley, Thank you for your review. We are very sorry for any disappointment caused while using our services on this occasion. I will feed this back to our supplier. Best wishes Katie

Posted 1 year ago

“Although the orders were placed in late October & delivery requested for just before Christmas, they turned up around 10 days early. The same happened last year”

Posted 1 year ago

“I don't know as it was sent to a friend”

Posted 1 year ago

“It was programed to arrive on Mon 19th but made a failed delivery the Friday before, leaving a note to collect at post office. Y brother caught the train to the centre to go to post office and they said it was out on delivery again.. shame he had to have wasted journey as date not respected.”

Posted 1 year ago

“I had a tough time to get my USA credit card accepted. I do not know the items in the hamper. Hope the gift receiver is happy with the contents.”

Posted 1 year ago

“I sent this to someone for a gift so I didnt see the hamper but my brother and his partner were very pleased with it.”

Posted 1 year ago

“The customer support team- Really needs some training and guidance on how to answer calls and speak. They need product knowledge and dietary requirements to be known.”

Posted 1 year ago

“could do with filtering option with range of prices so customer can easily zoom into range that they can afford”

Posted 1 year ago

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123 Hampers is rated 4.8 based on 9,548 reviews