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Blinds Direct Online Reviews

4.7 Rating 1,518 Reviews

93 %

of reviewers recommend Blinds Direct Online

Company Reviews

4.7

Based on 1,518 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Blinds Direct Online:

PLEASE NOTE WE ARE IN NO WAY AFFILATED WITH BLINDS DIRECT - THEY ARE A SEPERATE COMPANY

Blinds Direct Online are a well established UK based company who specialise in made to fit luxury blinds for your home or workplace.

Customer focused, we pride ourselves at being the best in our business; constantly striving to improve our service. Being UK based, we are easily contactable and are with you every step of the way when selecting the perfect blinds for you.

Blinds Direct Online 5 star review on 23rd April 2024

Blinds Direct Online 5 star review on 19th April 2024

Blinds Direct Online 5 star review on 4th April 2024

Blinds Direct Online 5 star review on 4th April 2024

Norbert Zwilling

Blinds Direct Online 5 star review on 22nd March 2024

Blinds Direct Online 5 star review on 22nd March 2024

Blinds Direct Online 5 star review on 6th March 2024

84

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Highly recommend, quick delivery, best made to measure blinds on the market, very good quality”

Posted 1 month ago

“The perfect fit blinds are fantastic, they came well packaged and look amazing, measuring guide was easy to follow and my blinds fit perfectly. Only reason i have given 4 stars instead of 5 is down to communication. It was 8 days before i received any correspondance, no updates on delivery, couldnt get through to anyone on the phone. However i would definitely use them again as the blinds are great.”

Posted 1 month ago

“Good price. Pretty good quality. The measurements are fairly accurate for exact fit. But there was a minor break on 1 of the chain pulls, the first order we had the packaging was damaged. It is extremely difficult getting in touch with anyone to talk to in terms of customer service, advice or complaints. This is my main problem. It is such a shame as I really love the blinds they make.”

Posted 1 month ago

“First class. I ordered the shutters over the weekend and by the following Friday I was informed they were to be delivered. Communication with the company couldn't be faulted. The delivery service was excellent too, well informed of time of delivery by both email and text. The shutters themselves are perfect, just what I was looking for and they fit perfectly. All in all a first class service, I wouldn't hesitate to order again from this company and will likely do in the near future as I would like to update my conservatory blinds to the perfect fit shutters. I have also recommended the company to my friends. Thanks guys”

Blinds Direct Online 5 star review on 22nd March 2024

Blinds Direct Online 5 star review on 22nd March 2024

Posted 1 month ago

“Brilliant company to deal with, good product and any problems dealt with quickly through Zach in customer care”

Posted 1 month ago

“Excellent service beautiful blinds”

Posted 1 month ago

“I have only ordered a free sample at the moment to get the right colour. This came promptly and well packaged. The colour and quality are superb, so am about to order the required blind.”

Posted 1 month ago

“Sent my measurements and the blinds came perfect”

Posted 1 month ago

“Really pleased, fitted perfect, will be ordering more shortly”

Posted 1 month ago

“Searched for a while looking for a good price for some roller blinds, came across Blinds direct and they were the cheapest and had the colour we wanted. Ordered them was kept updated throughout the transaction, quick delivery well packaged. Blinds were easy to fit and look great.”

Posted 1 month ago

“I just ordered some samples and they never arrived so very poor service”

Posted 1 month ago

“Blinds were great, no communication, no tracking for deliveries and message on phone says to email , email was just auto reply saying order was completed when the last part hadn’t been delivered. Not good if you are working or otherwise busy and have no idea when they are supposed to arrive . For this reason will not use again which is a shame as the product is very good.”

Posted 1 month ago

“Good quality product, exact size, swift delivery, well packaged and easy to fit. PERFECT!”

Posted 1 month ago

“I just got the samples, they looks great. But the size is too big for using that slat. And the colour of the smaller slat seems not suitable for my living room. And finally I find a standard size which can fit my window, so I haven’t bought the blinds from Blinds Direct. But they should be good. The delivery of the samples are fast.”

Posted 1 month ago

“Great black out blind. . Value for money, easy to fit and looks good. The blind was fitted within 5 minutes as it was a no drill blind - just twist the end and done! Perfect fit. Video obstruct ery helpful re measuring and installation. Would buy again”

Posted 1 month ago

“No screws for fixing units. Look ok but basic”

Posted 1 month ago

Hi Graham, Thank you for your review. We don't supply screws for our Venetian Blinds, and this is stated on our website. This is because we can't anticipate the type of material that a customer may want to drill into and, as a result, don't want to supply a screw that is not fit for purpose. Additionally, we're sorry you feel the quality of your blinds is lacking. We use the highest quality components we can source across Europe, and all our blinds are manufactured on-site with rigorous quality controls. Please let us know if there's anything else we can do to assist you. Best regards Blinds Direct Online Customer support

Posted 1 month ago

“Blinds perfect quick delivery”

Posted 1 month ago

“I never normally write a review on anything because I can’t be bothered, but on this one occasion I’m gonna break with tradition and let you know how totally impressed I am with the service , the quality of the blinds and most importantly the cost”

Posted 1 month ago

“Ordered on Saturday afternoon and received them on Friday brilliant service.”

Posted 1 month ago

“Great blinds, great quality and great pricing. The blinds look amazing, they are perfect!”

Posted 1 month ago

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Blinds Direct Online is rated 4.7 based on 1,518 reviews