Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,163 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,163 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

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“Ordered an Eversolo player and it was delivered the following day, with the memory pre-installed. We live on an island so the service and delivery was excptional.”

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Posted 19 hours ago

“Best price, next day delivery. Excellent. The ortofon mc x10 is an amazing cartridge at the price point. Thank you.”

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Posted 1 day ago

“Excellent service from Gary and the team (Marion)! Been shopping with audio emotion for years now and I always get excellent service and quick delivery. Highly recommended.”

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Posted 2 days ago

“Excellent service, almost next day delivery. Well packaged. Thank you”

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Posted 3 days ago

“I had a query prior to making my purchase and the responce was quickly recieved and very friendly. I ordered my item on a Friday and it arrived the next day, superb. Pleasure to deal with and will certainly buy from again and highly recommend AE.”

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Posted 1 week ago

“Called Gary seeking advice on upgrading speaker cable for my HiFi.On confirming my current kit he immediately recommended Black Rhodium cables.Went out of his way to get me a bespoke length from the manufacturer which were delivered to my door 3 days later.The BR Polka S cables are a revelation.Great advice and excellent service.”

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Posted 1 week ago

“Cannot express how fantastic this company is, from the efficiency of Marion to the knowledge of Gary the owner. Thank you so much for my ZMF Verite Open. Only used for a short time but hearing things beyond expression. They are beautiful.”

Audio Emotion Ltd 5 star review on 22nd July 2025

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Posted 1 week ago

“Wonderful people allowed me to return an unwanted headphone despite me messing them around with delivery!”

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Posted 1 week ago

“Top service from Gordon and a big thank you to Marian for making sure everything went smoothly. Thx alot. Mark.”

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Posted 1 week ago

“Easy to navigate website, great payment options and straight forward ordering process. They also actually respond to emails as well. Next day delivery and well packed items. All in all a superb experience from a retailer I’d never heard of before. I wouldn’t hesitate to use Audio Emotion again, fantastic stuff!”

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Posted 2 weeks ago

“Fabulous service the equipment was firs class and the part exchange was excellent great job Definitely I will use you again”

Audio Emotion Ltd 5 star review on 17th July 2025

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Posted 2 weeks ago

“Quality item delivered very promptly.”

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Posted 2 weeks ago

“Without doubt the best hifi retailer I have dealt with. Service is friendly , knowledgeable and professional and when necessary with me very patient and understanding! Outstanding range of products too.”

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Posted 2 weeks ago

“No fuss service and delivery”

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Posted 2 weeks ago

“I had absolutely no problems, very quick delivery and quality product. Will use again if need arises!”

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Posted 3 weeks ago

“After deciding to upgrade my cartridge i started looking the internet for a dealer & after a long time I came across these guys. After having a chat with Gary & to confirm that I had made the right decision i proceeded to go ahead & purchase, the information that Gary gave me was the right one & the transformation in my hifi is literally day & night. The packaging & the delivery time was absolutely incredible as no sooner had i placed my order it was literally through the front door, so a massive thank you to all at Audio Emotion.”

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Posted 3 weeks ago

“Discovered Audio Emotion Ltd when looking for UK retailers of ZMF Headphones. Quickly became addicted to the website and regularly checked back to look at the products. Purchased a pair of pre-owned headphones described as excellent condition. The item was dispatched the following day and received the day after. The headphones, for pre-owned, are fantastic condition, even the packaging looked new, the price was very good and appeared to be the cheapest I could find for that product. Very happy with the service on this occasion. Thank you.”

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Posted 3 weeks ago

“Original turntable choice discontinued and out of spec, replacement sourced, ordered and dispatched within 24 hours at no extra cost. Great choice of high quality equipment and excellent service, will be using Audio Emotion again and I can't recommend them highly enough.”

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Posted 4 weeks ago

“After purchasing a few items from audio emotions. The staff are very helpful and understanding I know the first place I will go for audio equipment will be audio emotion.”

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Posted 4 weeks ago

“First rate offering. Great prices. Impeccable communication. One of best audio shops in the UK!”

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Posted 1 month ago

Audio Emotion Ltd is rated 4.9 based on 1,163 reviews