"This is by far the worst company I could ever imagine purchasing products from. We made an order for one blind initially which took over 6 weeks to arrive and with no valid reason for this. I stupidly gave the company the benefit of doubt as they were competitive in their pricing. However, there is a very good reason for this! This is what happened to us. Our blinds were left outside in the rain without any notification that they were at our property. All the packaging was damaged and our wooden blinds were wet. One of our blinds is broke as the materials used are very flimsy. Also, after using the online guide from blinds direct the blinds didn’t fit and were too short for our windows. One in particular was over 2 cm too short meaning it just fell out of its bracket. When going back to customer service to resolve this matter they took days to respond to emails. The emails went backwards and forwards. They have now asked me to pay the difference and shipping even though I paid the £10 for free adjustment. Overall it has been a horrendous experience and the blinds don’t look good!"