Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,721 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,721 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the selection of games I've bought from zatu, mostly smaller card based games but all have been delivered extremely quickly and it great condition”

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Posted 5 months ago

“My first order from Zatu Games arrived safely and well packed in a sturdy box. The range of games and the prices are both great, I shall definitely be ordering from them again.”

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Posted 5 months ago

“Great! Website easy to navigate, huge variety of games, plenty of info about each game available to read before buying.”

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Posted 5 months ago

“Excellent as always. Speedy shipping and great prices!”

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Posted 5 months ago

“Very good, quick delivery and updates on purchases.”

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Posted 5 months ago

“The products look amazing ! Can't wait to play it thank you again ! Fast shipping, really nice cost as well !”

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Posted 5 months ago

“Great value for money ,excellent delivery”

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Posted 5 months ago

“I really enjoy Welcome To. It doesn’t require complicated setup, is easy to pick up, and is fun to play while still giving your brain a little workout. Perfect for playing a few rounds when you have some free time!”

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Posted 5 months ago

“Game was great but not impressed AT ALL by the polystyrene chip packaging.”

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Posted 5 months ago

“Very prompt with delivery”

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Posted 5 months ago

“Great selection of games and always delivered as promised”

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Posted 5 months ago

“Zatu was where I made my first ever game purchase back in 2021 and they have never let me down, always fast and efficient service, always top quality products, great stuff!”

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Posted 5 months ago

“Great and speedy delivery”

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Posted 5 months ago

“Quick, honest and efficient.”

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Posted 5 months ago

“Two games in box received were correct, third game was a duplicate item that had already been sent, not the game i was expecting. Have to go through the performance of boxing up and returning the duplicate with no guarantee that the item that had been ordered has not sold out in the meantime.”

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Posted 5 months ago

Hi Ian, Thank you for your feedback, and we're truly sorry for the mix-up with your order. We completely understand how frustrating it can be to receive duplicate items, and we appreciate your patience while we work to resolve this. Our team has issued a returns form in line with our Returns Policy to help get this sorted for you. We're pleased to confirm that the correct item is currently in stock, so once the return is processed, it will be dispatched once our team have processed the return. We’re also reviewing this case internally to help prevent similar issues in the future—your experience helps us improve. If you need any further assistance or have questions about the return, please don’t hesitate to contact us at team@zatu.co.uk with the reference number 8602. We're here to help. Best regards, Team Zatu Games

Posted 5 months ago

“Delivery is fast. The game is great.”

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Posted 5 months ago

“Great service, quick delivery. Recommended.”

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Posted 5 months ago

“Outstanding web UI design. Fast and smooth buying experience.”

Zatu Games 5 star review on 1st October 2025

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Posted 5 months ago

“Speedy delivery, great service and reasonable prices, will use them again”

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Posted 5 months ago

“Good price, quick delivery, good communication”

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Posted 5 months ago

Zatu Games is rated 4.8 based on 46,721 reviews