Login
Start Free Trial Are you a business? Click Here

Zatu Games Reviews

4.8 Rating 48,858 Reviews
95 %
of reviewers recommend Zatu Games
Company Reviews Product Reviews
21,723
 Metrics Info
4.8
Based on 48,858 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Zatu Games Reviews

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Paul D
Verified Buyer
“I know these guys come in for a bit of stick on social media, and maybe some of it is justified, but my personal experience is a good one. Lots of orders, no issues with shipments, Kickstarter order fulfilment has been well communicated and worked. They have expanded quickly, so I think teething problems will arise with any company in such circumstances. I for one, can forgive a few errors.”
Helpful Report
Posted 10 months ago
Mahdy K
Verified Buyer
“Not Very Fast Delivery But Excellent Quality For The Products”
Helpful Report
Posted 10 months ago
Michelle D
Verified Buyer
“Found the Loke Battlemaps book at a very competitive price. Purchased in the mirning and got swift next day delivery. Safe packaging to protect the item. Spent my victory points for extra discount and earned more for my next purchased. Top marks.”
Helpful Report
Posted 10 months ago
Anonymous
Verified Reviewer
“I have never received an order the next day (usually within a week) but have come to live with that and accept it's often delays with royal mail. However, i have a recent order that is stretching my goodwill. Current order was placed 2 weeks ago. Estimated delivery was 6 to 13 days. Have passed estimated delivery and haven't heard anything.”
Helpful Report
Posted 10 months ago
Hi there, Thank you for taking the time to share your feedback, and we’re really sorry for the frustration this order has caused. Your order placed on 14/11/2025 was dispatched on 28/11/2025, and we recognise this means it left our warehouse after the original estimated delivery window of 20th–27th November. With the busy holiday season now in full swing, we are unfortunately experiencing some delays in processing and dispatching orders, and this has clearly impacted your delivery. We understand how disappointing it is when an order goes beyond the estimated timeframe, and we sincerely apologise for the inconvenience and lack of updates along the way. Please rest assured your parcel is now on its way, and we’re working hard to minimise delays as we move through the peak season. If you need any help tracking the order or have further concerns, our customer support team is here and happy to assist. Please reach out at team@zatu.co.uk with reference number 4283. Thank you for your patience, and we truly appreciate your continued support. Team Zatu Games
Posted 10 months ago
J D
Verified Buyer
“Just like they used to be. Thank you. Excellent service in every way from Zatu.”
Helpful Report
Posted 10 months ago
Anonymous
Verified Buyer
“Very quick shipping with a simple website and item came in perfect condition”
Helpful Report
Posted 10 months ago
Sally S
Verified Buyer
“Game arrived promptly , in good condition. no issues, Was a gift”
Helpful Report
Posted 10 months ago
Chris J
Verified Buyer
“Reliable.A+++”
Helpful Report
Posted 10 months ago
Brianna G
Verified Buyer
“Products were as described. They came in a timely manner”
Helpful Report
Posted 10 months ago
Anonymous
Verified Buyer
“Clear, easy to use,fast delivery.”
Helpful Report
Posted 10 months ago
Chris M
Verified Buyer
“Quick delivery, good price, no issues”
Helpful Report
Posted 10 months ago
Teodor-Stefan T
Verified Buyer
“Absolutely no issues with these guys!”
Helpful Report
Posted 10 months ago
Iain J
Verified Buyer
“Zatu Games is literally my one stop shop for all of my boardgame needs. A fantastic catalogue of games and often some great discounts available. The website is intuitive and simple to navigate & the entire browsing/shopping experience is hassle free and fun. I highly recommend them and can’t wait to come back in future for more boardgame treats.”
Helpful Report
Posted 10 months ago
Pam B
Verified Buyer
“Easy to order. Quick delivery and well packaged”
Helpful Report
Posted 10 months ago
Paul G
Verified Buyer
“Great Prices and Great Service. Items delivered promptly and well packaged to prevent damage in transit. Will definitely be using Zatu again in future.”
Helpful Report
Posted 10 months ago
Anonymous
Verified Buyer
“Very good!”
Helpful Report
Posted 10 months ago
Victor P
Verified Buyer
“The communication was great and the delivery just on the day expected. Will repeat!”
Helpful Report
Posted 10 months ago
Sabrina C
Verified Buyer
“Thank you for the safe delivery of the games :)”
Helpful Report
Posted 10 months ago
Jenny S
Verified Buyer
“Great selection of games and very well packaged. My no.1 place to buy games.”
Helpful Report
Posted 10 months ago
Trevor W
Verified Buyer
“Excellent service. Fast efficient dispatch with next day delivery option. Great prices and good communication.”
Helpful Report
Posted 10 months ago
Zatu Games is rated 4.8 based on 48,858 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request