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Zatu Games Reviews

4.8 Rating 48,723 Reviews
95 %
of reviewers recommend Zatu Games
Company Reviews Product Reviews
21,695
 Metrics Info
4.8
Based on 48,723 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Zatu Games Reviews

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

Write Your review

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Tom P
Verified Buyer
“Order arrived on time and as described.”
Helpful Report
Posted 5 months ago
MASTER O J
Verified Buyer
“My purchace had a major discount, came undamged and on the day i asked. No complaints from me.”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Smooth delivery. The game was well packaged and arrived in perfect conditions.”
Zatu Games 5 star review on 13th April 2026
Helpful Report
Posted 5 months ago
Turhan E
Verified Buyer
“I ordered to the Romania. It was wonderfull experience, easy to order, they deal with the fees. I had a problem about the items because of the Romanian Customs but Zatu reached me fast and solved it”
Helpful Report
Posted 5 months ago
Chris W
Verified Buyer
“I’m always stunned how quickly things arrive. Always days before the expected arrival. Everything always arrives well packaged.”
Helpful Report
Posted 5 months ago
Louis K
Verified Buyer
“Good prices, fast shipping, nothing to complain about will buy from again 👍”
Helpful Report
Posted 5 months ago
Chase M
Verified Buyer
“The deal felt too good to be true, and I was hesitant on buying my board game because I’ve never bought from this website before, I bought a game and it’s expansion pack, everything came in great condition, unopened. I’m extremely satisfied with my purchase from here.”
Helpful Report
Posted 5 months ago
Anonymous
Unverified Reviewer
“Pre-ordered a product 6 months in advance of release and still waiting for the product to ship. No real updates, just 'waiting on suppliers' each time I contact them myself for an update. Still not sure that I will ever receive the order, I would rather they just be transparent and tell me that they aren't getting any stock.”
Helpful Report
Posted 5 months ago
Hi there, Thank you for your review. We’re sorry to hear that you’re feeling uncertain about your order. To clarify, the current total waiting time on this order is around three months, and the pre-order was placed one month before the release date not six months. We also sent a proactive email update to affected customers explaining that, due to circumstances outside of our control, our suppliers allocated less stock than originally expected. Unfortunately, this meant we were unable to fulfil all pre-orders for release day. Our procurement team is actively working to secure additional stock so that we can fulfil all remaining orders as soon as possible. At this stage, we are still expecting to receive further stock, but as with all pre-orders, we are reliant on supplier availability and allocations. We understand that repeated “waiting on suppliers” updates can feel frustrating, but this is currently the most accurate information available to us. We aim to be as transparent as possible with the updates we receive. As always, if you no longer wish to wait, you are able to cancel your order at any time for a full refund. If you would like any further assistance, please get in touch with us at team@zatu.co.uk with reference number 7585 and a member of our team will be happy to help. Thank You, Team Zatu Games
Posted 5 months ago
Fiona G
Verified Buyer
“Often have good deals on prices and always quick and efficient delivery.”
Helpful Report
Posted 5 months ago
Nicholas M
Verified Buyer
“Fast delivery, items in perfect condition, beautifully packaged! Would definitely recommend”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“One product didn't arrive.”
Helpful Report
Posted 5 months ago
Patt H
Verified Buyer
“Excellent. Zatu have a full range of games at competitive prices . Fast delivery & well packaged .”
Helpful Report
Posted 5 months ago
Ellen W
Verified Buyer
“Arrived undamaged and rather quickly, I find it so easy to buy from here as I always find what I want and more.”
Helpful Report
Posted 5 months ago
Ursula K
Verified Buyer
“I’ve ordered a couple of times from Zatu now and will continue to use this website for all my gaming needs. All my items were packaged well to avoid damage in the post and I find the postage rates reasonable. I also really appreciate the discounts they regularly offer to shave some money off items. Overall, a positive experience from a website I only discovered this year! Thanks Zatu!”
Helpful Report
Posted 5 months ago
D R
Verified Buyer
“Really quick delivery, just what I needed at a good price. Will definitely use again”
Helpful Report
Posted 5 months ago
Debbie M
Verified Buyer
“The only shopping experience I enjoy. Amazing board games at unbeatable prices. Delivery is always on time.”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Great service.”
Helpful Report
Posted 5 months ago
Olivier V
Verified Buyer
“Good prices for boardgames in most cases. Delivery from UK to the Netherlands was very fast. Only a few days.”
Helpful Report
Posted 5 months ago
Vinca R
Verified Buyer
“Every order I've placed with Zatu has been well packaged and promptly delivered. It's my go-to games source!”
Helpful Report
Posted 5 months ago
Gonzalo V
Verified Buyer
“Amazing service”
Helpful Report
Posted 5 months ago
Zatu Games is rated 4.8 based on 48,723 reviews
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