Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,701 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

Write Your review

Tell us how Zatu Games made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, great prices and quick delivery.”

Helpful Report

Posted 3 months ago

“I haven't removed the game from your box as yet so cannot comment yet on the quality of what is inside. However delivery was very prompt. One small thing tho, it is a present for Christmas and the person the present is for took in the delivery that has ZATU GAMES all over the box, so altho he doesn't know what game, he knows it is a game. That's my only gripe. But like I say, I've not checked the contents yet”

Helpful Report

Posted 3 months ago

“Zatu Games are my go to board game shop. Great prizes and excellent customer service”

Helpful Report

Posted 3 months ago

“25/12 Great gift for my nerdy boyfriend:)”

Helpful Report

Posted 3 months ago

“It wasn't the cheapest option but it was close enough to make me spend my monies here and not with online giants. Zatu doesn't have a cluttered website, offers convient reviews and product recommendations. I already bought a lot here and I have no plans to stop. It's my No2 place for board games as my No1 is a small physical store in my village and I wanna support small businesses. Zatu is amazing and I hope they don't change. I hope to see Zatucons outside just South London, maybe in Scotland.”

Helpful Report

Posted 3 months ago

“Best prices for great games!”

Helpful Report

Posted 3 months ago

“I bought the game as a gift so can't personally vouch for it but I'm sure the person I bought it for thinks it's great.”

Helpful Report

Posted 3 months ago

“Best prices out there for board games!”

Helpful Report

Posted 3 months ago

“Always a great service from Zatu. They answer all inquiries and delivery is prompt all the time. Thank you.”

Helpful Report

Posted 3 months ago

“Easy purchase. Arrived in good time, well packaged. It's a present but recipient will love it! Good price too.”

Helpful Report

Posted 3 months ago

“Great service and the Pokémon is really great quality”

Helpful Report

Posted 3 months ago

“I’m really impressed! Our order arrived quickly and exactly as advertised. Great value for the price, highly recommend!”

Helpful Report

Posted 3 months ago

“Great product and very speedy service. Will certainly buy from this site again.”

Helpful Report

Posted 3 months ago

“Fabulous choice”

Helpful Report

Posted 3 months ago

“Items posted in good packaging as usual and arrived in perfect condition .Both items were pre orders so had to wait for them , but worth it. Thanks”

Helpful Report

Posted 3 months ago

“Prompt Service and good packaging”

Helpful Report

Posted 3 months ago

“Zatu Games offers an exceptional board game shopping experience. Their prices are highly competitive, and the extensive stock ensures there's something for everyone. Customer service is excellent, with responsive support and fast delivery. Orders typically arrive ahead of schedule, and the website is easy to navigate. Overall, Zatu is a top choice for board game enthusiasts seeking great value and a wide selection. Highly recommended!”

Helpful Report

Posted 3 months ago

“We play board games regularly. Forest Shuffle is a favourite and we are naturally interested in the Dartmoor version. Our grandchildren love Splendour and Flip 7. The packaging is both strong and compact. Very competitive pricing. Will be back for more!”

Helpful Report

Posted 3 months ago

“Great selection , at great prices and the delivery is always prompt.i always tend to look at zatu first to see if they stock items, and only go,elsewhere for those they don't.”

Helpful Report

Posted 3 months ago

“Great delivery and game selection. Game I ordered was backfill but arrived pretty quickly regardless.”

Helpful Report

Posted 3 months ago

Zatu Games is rated 4.8 based on 46,701 reviews