Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 47,954 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 47,954 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 18th April 2026

909

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer care support. They were very helpful and quick to respond when I had a question about my preorder. Package arrived perfectly intact. Personally, I'd like to see a free postage system when you spend over a certain amount.”

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Posted 8 months ago

“Has all the games, delivers quickly and in good packaging. one of the best board game purchasing sites out there, happy customer I am, with Zatu games.”

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Posted 8 months ago

“Great service, quick delivery and well packaged.”

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Posted 8 months ago

“As usual, perfect service, fast delivery.”

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Posted 8 months ago

“It was great when these items were on sale but Now at twice the price I can get more for cheaper elsewhere. The service I got from Zatu was excellent. I would recommend them for anything if the pice is competitive 👍👍”

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Posted 8 months ago

“I absolutely love shopping at Zatu! Their selection is fantastic, offering a wide variety of games at great prices. My orders always arrive quickly and are incredibly well-packaged, ensuring everything is in perfect condition.”

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Posted 8 months ago

“The selection was great and they had fast shipping from UK to US.”

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Posted 8 months ago

“I loved the experience buying my first boardgame with Zatu Games. Very competitive prices, fast delivery and well packed product. All went well and I couldn't reccoment the store more!”

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Posted 8 months ago

“Fast and easy to order. Got my order within estimated delivery date, even slightly on the earlier side which is amazing for an international delivery. Room for improvement on providing updates on orders with items that are not in stock. My order would have been dispatched earlier but there was one item which was being waited on, and till the end there was no guaranteed ETA on that so that could leave orders like mine on temporary limbo. On the positive side when I enquired, I immediately received information on what was causing the delay and once I cancelled that item, that acted on it immediately and dispatched the order swiftly.”

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Posted 8 months ago

“Always great prices and fast delivery! My go to place for ordering board games in the UK”

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Posted 8 months ago

“Great prices, fast delivery and plenty of variety”

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Posted 8 months ago

“Great price, and the book was in excellent condition. Delivery was a tad slower than stated but nothing unreasonable”

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Posted 8 months ago

“Fast delivery, only place that had what I wanted I stock. Very good”

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Posted 8 months ago

“I've bought a number of board games from Zatu in the last couple of years. They are always competitive on price and prompt on delivery. The games were all in good order and condition. They obviously care about their merchandise, their market and their customer base.”

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Posted 8 months ago

“Excellent range of products at great prices. Quick delivery. Highly recommend.”

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Posted 8 months ago

“Quick service, great products”

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Posted 8 months ago

“Fast check out, good prices, fast shipping. Only issue was with Royal Mail but that's not Zatu's fault!”

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Posted 8 months ago

“Good communication and item what I wanted.”

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Posted 8 months ago

“good price, fast delivery”

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Posted 8 months ago

“I’ve used Zatu Games many times and always had a great experience. They have a fantastic selection of games at great prices, and delivery is always prompt and well packaged. As someone who can sometimes feel uncomfortable or overwhelmed in games shops, and who’s lived in areas with very few in-person options, I really appreciate being able to browse and buy online from an independent retailer. It makes the whole process much more enjoyable and accessible. I also love the multipurchase discounts and Victory Points system — I’ve made use of both, and it’s actually really nice to feel rewarded for buying something that already brings me joy. It’s a small thing, but it makes a big difference. One thing I’d love to see in the future is an option for discreet packaging — I often buy gifts for my partner, and the branded boxes can give the surprise away! Finally, I really value being able to have big, heavy board games delivered. As a non-driver, getting to a shop can mean juggling multiple buses or trains, which makes larger purchases (like Frosthaven — that’s a 16kg box!) pretty daunting. Being able to order from home and have everything arrive safely is a huge bonus. Highly recommended.”

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Posted 8 months ago

Zatu Games is rated 4.8 based on 47,954 reviews