Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 47,967 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 47,967 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 30th June 2026

910

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent stock. Excellent delivery.”

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Posted 8 months ago

“Fast shipping!”

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Posted 8 months ago

“Great service, competitive prices, fast shipping, highly recommend.”

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Posted 8 months ago

“My games arrived in perfect condition thanks to the very sturdy box they were dispatched in. I found the website easy to use and prices were competitive, what's not to like :-) Too many firms neglect to package shipments adequately, that was not the case here. Thank you for a pleasant transaction (and some happy gaming).”

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Posted 8 months ago

“As always - Zatu is really go to for my board games purchases.”

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Posted 8 months ago

“Always great prices and the best selection of games. Shipping always handled promptly... perfect!”

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Posted 8 months ago

“Quick delivery and quality products. Would recommend”

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Posted 8 months ago

“Ordered mage knight on a saturday morning and it arrived on the sunday. Very fast service.”

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Posted 8 months ago

“What can you say about Zatu games that hasn't been said before? They are just an awesome company. The main draw is obviously that they have everything a gamer could possibly want - and I mean everything. Their prices are incredibly competitive and games always arrive promptly with incredibly secure packaging. As I said above, an awesome company that I keep returning to again and again.”

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Posted 8 months ago

“Good value for great games, quick delivery. Very happy, will keep using Zatu and would recommend to anyone else”

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Posted 8 months ago

“Games always arrive quickly and well packaged. Always a reasonable price and it's great to buy from an organisation passionate about games rather than a big mutinational only in it for profit.”

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Posted 8 months ago

“Excellent communication throughout process. Game arrived promptly. Will definitely purchase from Zatu Games again.”

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Posted 8 months ago

“Bought Cascadia and Fungi, thoroughly enjoying both. Delivery was fast and the games were exactly as promised, and cheaper than elsewhere. Thanks ☺️”

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Posted 8 months ago

“Great price and quick delivery”

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Posted 8 months ago

“Bought an item off the Zatu website - 8 days later they email me asking for more money as they say they priced it wrong and won't send it unless I give them another £18. I paid and it still didn't arrive for another week. I won't shop at Zatu again.”

Helpful Report

Posted 8 months ago

Hi there, Thank you for sharing your experience — we’re genuinely sorry to hear about the difficulties you’ve encountered with your order. We completely understand how frustrating it can be to face additional charges and then experience uncertainty around delivery. Having looked into this for you, we can confirm that your order was delivered within the estimated delivery window provided at checkout and in your order confirmation email. Regarding the additional payment, we always strive to absorb as much of any unexpected cost as possible when fulfilling orders. However, as outlined in our Terms & Conditions, in rare instances where a pricing or shipping error occurs, we may need to request a small additional payment to proceed. When this happens, we always offer customers the choice to cancel the order for a full refund. In your case, our records indicate that this option was offered during a phone call with a member of our team, prior to the additional payment being made. Your feedback is truly valued, and we’re always working to improve our processes, especially around pricing transparency and communication. If there’s anything else we can do to help or clarify, please don’t hesitate to get in touch with the reference number 3601 Take care, Team Zatu Games

Posted 8 months ago

“Quick delivery.”

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Posted 8 months ago

“Thank you”

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Posted 8 months ago

“Fair prices and the best way to get boardgames printed in english in Europe. With Brexit kind of a bummer tho you can pay taxes with your order so no trouble with the import office.”

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Posted 8 months ago

“Amazing, love how much cheaper and everything is here, absolutely amazing place to shop, suggested to all my friends to shop here to”

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Posted 8 months ago

“Purchased a copy of The Dwarves Big Box game as a gift for a family member. Arrived well packaged, on time and in excellent condition.”

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Posted 8 months ago

Zatu Games is rated 4.8 based on 47,967 reviews