Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 44,214 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 44,214 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 4th October 2025

889

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The ability to track my order was a very reassuring option, with the amount of scamming websites. Additionally the selection of games available, cards against muggles was a very hard game to find and I did not see it on many sites.”

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Posted 1 year ago

“Great, quick service. Extensive range, value for money.”

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Posted 1 year ago

“I got what I ordered. It arrived when they said it would. It arrived in the condition I would expect it to be in. What more could you ask for? So why only 4 stars? Cos there was no bag of sweeties or hand written notes wishing me a wonderful day... Maybe I just hope for too much. That said... Zatu have never disappointed me in the past. Didn't this time. And have no reason to believe they will in the future.”

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Posted 1 year ago

“Bought 3 boxes of ASOIAF TMG units, and was very pleased with the price and fast shippment of them over to Norway ✌🏻😃👍🏻🎲 Have already recommended Zatu Games to couple other gamer friends of mine.”

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Posted 1 year ago

“Prompt delivery and well packaged”

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Posted 1 year ago

“Quick and efficient service at great prices,what more could you ask for?”

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Posted 1 year ago

“Prices are good and the delivery options are excellent! Would have been good to be able to pick up the item and save on delivery though as I was nearby in Norwich at the time.”

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Posted 1 year ago

“Games well priced but packaging poor quality.”

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Posted 1 year ago

“Very good and quick service.”

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Posted 1 year ago

“Ordered with delivery to Ireland, it arrived quickly and no damage”

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Posted 1 year ago

“Fast professional service.”

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Posted 1 year ago

“Good retailer. Slight delay on my order of multiple games as sent form different warehouses, but all eventually received in perfect condition.”

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Posted 1 year ago

“Arrived late but was fantastic when it did!”

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Posted 1 year ago

“Website was easy to use, nice loyalty scheme, delivery was a little slow”

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Posted 1 year ago

“Games arrived undamaged (although only just, as the box had split and they weren't very well protected inside) so pleased to have almost completed my sdj collection!”

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Posted 1 year ago

“Easy shipment and availability of some hard to find games!”

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Posted 1 year ago

“Took a while to dispatch even though it was in stock.”

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Posted 1 year ago

“So far so good. Made my first order which arrived within the time frame and was packaged safely. The prices were good compared to other companies and a great variety of games and reviews and suggestions. I can't comment on the games as they are for my daughter. One mark down as I raised a query 10 days ago and this hasn't been addressed yet.”

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Posted 1 year ago

“Awesome games. Got a good selection and feel they were good value for money. I just wished they would use a different delivery company than Yodel as I had massive problems receiving my package.”

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Posted 1 year ago

“Zatu has competitive prices and professional shipping.”

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Posted 1 year ago

Zatu Games is rated 4.8 based on 44,214 reviews