Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,702 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,702 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“J'ai recu le colis avec les cartes de final fantasy abîmées.”

Helpful Report

Posted 4 months ago

Hello Michael, Thank you for taking the time to share your experience with us. We're sorry to hear that the Final Fantasy cards you received were damaged. This is not the level of quality we strive to offer our customers. After investigating your order our records show that this damage was not brough to our attention. We encourage you to contact our customer service team at team@zatu.co.uk with reference number 3350. They will be happy to help you resolve this issue for you. Thank you, Team Zatu Games

Posted 4 months ago

“The items was as described, of good quality and delivered quickly.”

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Posted 4 months ago

“Good service and prices!”

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Posted 4 months ago

“Great product & fast delivery”

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Posted 4 months ago

“Good selection, competive prices, good shipping times.”

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Posted 4 months ago

“Both times I ordered from Zatu, the books arrived super fast and in perfect condition in Singapore. I have become a loyal customer!”

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Posted 4 months ago

“Bought "Escape the Dark Castle", having fun with it. Cheapest price on the internet. Fast delivery aswell! Highly recommend both Zatu games and the aforementioned game. 5 out of 5 stars for me!”

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Posted 4 months ago

“It is a great way for me to send gifts to family living far away.”

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Posted 4 months ago

“Greetings from Poland. I decided to order from you because I couldn't find what I needed in my country. Everywhere I looked, it was "out of stock." I must admit, I'm very pleased with my purchase from your store. Everything was perfect. The price was even lower than those offered in Polish stores. I also chose to buy from you because the shipping cost was acceptable for international shipping. My only complaint was that the box wasn't sufficiently padded, which caused the contents to fly around. The package was sealed with DPD tape, so I suspect it was opened at customs and repackaged. This may be the reason for the poor padding. However, the most important thing is that the games arrived in good condition. I received the package 7 days after ordering. I consider this a good result considering the distance it traveled. If I ever encounter a similar situation again, I will definitely visit your website for a solution. Best regards, Krzysztof”

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Posted 4 months ago

“Super selection of sets, great prices and very super fast delivery. Definitely will keep buying from Zatu excellent company”

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Posted 4 months ago

“Disappointed one of the games were not available in stock for them to dispatch and they should have sent an email to inform of this delay.”

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Posted 4 months ago

“Quick delivery, great prices”

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Posted 4 months ago

“Order received in good time and as advertised, would use again”

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Posted 4 months ago

“Great selection of games, fast dispatch and delivery at good prices. Really happy with my purchase!”

Zatu Games 5 star review on 23rd October 2025

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Posted 4 months ago

“Quick and safe delivery. Couldn't expect anything quicker considering it was an international order”

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Posted 4 months ago

“I ordered from Argentina and it arrived perfectly! Good pricess and fast shipping. I'll definetely will buy again soon!”

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Posted 4 months ago

“Best Board Game Website EVER! We have purchased hundreds of hours of fun, and that is invaluable, thank you Zatu!”

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Posted 4 months ago

“Ordered the games and delivered very quick well packed and a great game thanks.”

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Posted 4 months ago

“I am happy to find such a big choice of games. I would love more if it was clarity on when order will be shipped.”

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Posted 4 months ago

“I really love this place for games. Most of the time they have the lowest price. I do shop around and can say this for certain. Games have always arrived undamaged, well packaged.”

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Posted 4 months ago

Zatu Games is rated 4.8 based on 46,702 reviews