Login
Start Free Trial Are you a business? Click Here

Zatu Games Reviews

4.8 Rating 49,068 Reviews
95 %
of reviewers recommend Zatu Games
Company Reviews Product Reviews
21,771
 Metrics Info
4.8
Based on 49,068 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Zatu Games Reviews

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Kinga C
Verified Buyer
“Absolutely amazing. Great price, great service, speedy delivery. I bought game as a birthday gift and it came just in one day. 😀”
Helpful Report
Posted 1 year ago
Lisa P
Verified Buyer
“never had an issue with Zatu - recieved earlier than planned - packaged well”
Helpful Report
Posted 1 year ago
Gabriel D
Verified Buyer
“Everything great, fast shipping and product in perfect condition.”
Helpful Report
Posted 1 year ago
John H
Verified Buyer
“Product as described and delivered promptly”
Helpful Report
Posted 1 year ago
Niclas K
Verified Buyer
“They have the games and ship them 10/10.”
Helpful Report
Posted 1 year ago
Jong I
Verified Buyer
“Prompt delivery”
Helpful Report
Posted 1 year ago
Robert M
Verified Buyer
“Zatu is a great place to find games at a good price that I struggle to find elsewhere. They arrive quickly well packaged.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Ordered some One Piece starter decks back in March, I am still waiting for that order... I ordered when they were 10$ each, you all raised your price to 17$, didn't process my order but you all sold out those 17$ starter decks 😂😂😂. Hilarious, and you are telling me you didn't have stock when clearly just prioritizing those orders with higher price on the same items and was bought later than I did?”
Helpful Report
Posted 1 year ago
Hi there, Thank you for reaching out and sharing your experience with us. We're truly sorry to hear about the delays with your order and the frustrations that have come with it. It’s understandable to feel upset when pricing changes occur, especially when it seems like previous orders are getting prioritized. As per our Terms and Conditions, we do offer a pre-order price match for items once they have been dispatched, which we are happy to offer for you. In regards to delivery of your order, we fulfil all pre-orders on a first-come-first-serve basis, and our teams continue to work hard to ensure that we can fulfil your order as soon as possible. We value all our customers and strive for fair practices in handling orders. If you have any further concerns or need assistance, feel free to get in touch with us using the reference number 4160 to team@zatu.co.uk. Warmest regards, Team Zatu Games
Posted 1 year ago
Martin P
Verified Buyer
“Good stock levels, fast proccessing, quick delivery. Very satisfied with my purchase.”
Helpful Report
Posted 1 year ago
Martin J
Verified Buyer
“Really easy to order, communication throughout the process and tracking number.”
Helpful Report
Posted 1 year ago
Christian W
Verified Buyer
“Zatu is great, easy and fast ordering for pick up at store. Usually has a good amount of stock and the staff are really friendly.”
Helpful Report
Posted 1 year ago
Trond K
Verified Buyer
“Excellent website and excellent prices!”
Helpful Report
Posted 1 year ago
James T
Verified Buyer
“Great price quick delivery”
Helpful Report
Posted 1 year ago
Jamie W
Verified Buyer
“items arrived quick and in great condition, amazing prices on items.”
Helpful Report
Posted 1 year ago
P M
Verified Buyer
“Great customer service. Bits and Mortar sorted.”
Helpful Report
Posted 1 year ago
Mrs. R
Verified Buyer
“I'm a new customer of Zatu Games and I've just ordered 3 board games. I was delighted with both the good value prices and the speedy delivery. I really couldn't be more pleased with Zatu Games so far 😁”
Helpful Report
Posted 1 year ago
Christopher A
Verified Buyer
“Love you guys, really promoted my love of board games.”
Helpful Report
Posted 1 year ago
Bernie S
Verified Buyer
“Pre ordered a copy of star trek captain's chair. It arrived as advised and well packaged. Can't fault zatu games. Spot on service and would recommend”
Helpful Report
Posted 1 year ago
Dave W
Verified Buyer
“My order arrived quickly, both games were well packaged. Great service”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Really quick delivery and incredible prices, highly recommend!”
Helpful Report
Posted 1 year ago
Zatu Games is rated 4.8 based on 49,068 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request