Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 47,313 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 47,313 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

Write Your review

Tell us how Zatu Games made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Zatu Games 5 star review on 18th April 2026

909

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery on time”

Helpful Report

Posted 10 months ago

“I’ve been purchasing booster boxes and other items from Zatu for a while now and they always go way past what I expect. Well packaged and always a quick delivery. You always get people saying highly recommended. I do recommend these guys but if I’m honest you’d be silly not to use them. They even have a great point system so you can save money. 10/10”

Helpful Report

Posted 10 months ago

“Got the bored games very fast”

Helpful Report

Posted 10 months ago

“My grandson was very happy with his present.”

Helpful Report

Posted 10 months ago

“Very quick delivery, a lot of rare stuff”

Helpful Report

Posted 10 months ago

“Great prices, delivered safely and on time”

Helpful Report

Posted 10 months ago

“Really fast shipping, even internationally. Game arrived in good condition.”

Helpful Report

Posted 10 months ago

“Great selection of games, super fast delivery as standard, really interesting accessories as well. Easy to use website, would buy again!”

Helpful Report

Posted 10 months ago

“Disappointing customer service. No dispatch information after 1 week only to find that there was a system issue. No apology or compensation at all after raising a formal complaint.”

Helpful Report

Posted 10 months ago

Thank you for your feedback. Please reach out to our customer support team, as we would like to ensure your concerns are properly addressed. Warm regards, Team Zatu Games

Posted 10 months ago

“A good store with relatively cheap board games, there are always sales to look out for”

Helpful Report

Posted 10 months ago

“Zatu games is my good to for buying games, cannot really beat them on prices and delivery is always on time (Also bonus they usually use royal mail outside other delivery companies so actually get my parcel.)”

Helpful Report

Posted 10 months ago

“Perfect transaction !”

Helpful Report

Posted 10 months ago

“Fast and efficient”

Helpful Report

Posted 10 months ago

“Really pleased with my pre-order from Zatu. Pricing was just right and the items were delivered in excellent protective packaging. Thank you!”

Helpful Report

Posted 10 months ago

“Zatu Games is my go-to board game supplier! Their prices are the best in the UK and delivery is really speedy.”

Helpful Report

Posted 10 months ago

“Always a gamble on whether your parcel will be adequately packed or arrives damaged”

Helpful Report

Posted 10 months ago

“Quick and easy ordering process. No fuss. Package arrived securely and quickly when stated.”

Helpful Report

Posted 10 months ago

“It was 2nd time I ordered from Zatu and it was great, e-mail with confirmation and details of the delivery. Plus „Harmonies” game was recommended by Zatu so I ordered it for my partner for Father’s Day and we both love the game. Thank you Zatu for that e-mail last Wednesday to give an idea for gift🙂”

Helpful Report

Posted 10 months ago

“Communication about the order and its arrival was clear and concise. It was delivered very quickly, considering the shipping distance and the tracking was easy. Information about the shipment and the exact meaning of a backorder was easy to find on the website. Navigating the website was very easy and customer-friendly”

Helpful Report

Posted 10 months ago

“Excellent price, selection, and shipping. I am very impressed with Zatu!”

Helpful Report

Posted 10 months ago

Zatu Games is rated 4.8 based on 47,313 reviews