ZAP CLOTHING Reviews

Name: ZAP CLOTHING
Rating: 4.40

4.4 Rating 2,291 Reviews

85 %

of reviewers recommend ZAP CLOTHING

Company Reviews

Metrics

Info

4.4

Based on 2,291 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About ZAP CLOTHING:

ZAP specialise in designer fashion for men, an official stockist of brands including Gucci, Moncler, Givenchy, Valentino, Lanvin and DSquared2

Visit Website

Phone:

020 8505 9221

Location:

65 Queens Road, Buckhurst Hill
IG9 5BW

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ZAP CLOTHING 5 star review on 4th December 2025

Richard Huckabee

ZAP CLOTHING 5 star review on 30th May 2025

Anonymous

Anonymous // 01/01/2019

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“Fantastic price for a gorgeous pair of trainers. Delivered quickly, no issues. Would definitely recommend. Thank you”

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Posted 6 years ago

“Fast delivery and good prices”

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Posted 6 years ago

“Excellent service item ship out very fast .I will reccomend anyone to purchase from zap clothing”

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Posted 6 years ago

“Wonderful service and saves me a trip alway packed well and good prompt delivery. Shame you don't offer a free delivery option Regards Frank”

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Posted 6 years ago

“Great service, received the items within 2 days”

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Posted 6 years ago

“I was given a t-shirt from Zap for Christmas as a present. Unfortunately the sizing wasn't quite right and therefore requested a return form so that I could swap the t-shirt for a bigger size. We were informed that this was not possible as they had a 14 day return policy. You would really expect them to extend their return periods over Christmas, as many other stores do. Found them very unhelpful and unreasonable to deal with. Will not be using again and will stick to shops such as Matches Fashion or End Clothing, who provide far greater customer service!”

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Posted 6 years ago

“I don’t doubt that your busy because your sale is probably the best there is ,but in the last week I’ve been sent the wrong pair of trainers and now out of stock in the right ones because it took that long to get a returns number also I’ve not had the £11 return postage cost refunded,ive emailed twice,WhatsApp both with no reply to finally speak to someone in the shop who said just post it Royal Mail and it will be refunded,then ordered another t shirt 2 days later which my order just got cancelled,customer service is the worst I’ve known by a long way,anybody can make a mistake but zap are so hard to speak to,in the very unlikely event someone replies to email or answers the phone they are really unhelpful”

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Posted 6 years ago

“Great service, amazing selection of brands and very fast delivery!”

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Posted 6 years ago

“Hi Zap I’ve received my order today thanks. Unfortunately the size guide you provided for this item was incorrect. Ie size 40 should be a size 4. This is not the case as the item is a 34. I would like to re order in the correct size 38/40 however it’s out of stock. I will be returning item please advise as I feel in this case you would accept postal fee. Please advise Many thanks Michelle Ferrie”

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Posted 6 years ago

“Easy to order and shipping to Australia was quick. Thank you”

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Posted 6 years ago

“，I don’t not receive my order yet”

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Posted 6 years ago

“Excellent services”

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Posted 6 years ago

“Order is placed 3 days back and till now no feedback on delivery timelines nor shipment. By tomorrow if no feedback I’ll cancel the order.”

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Posted 6 years ago

“Made a purchase then you contacted me saying you was giving me a refund because of a issue with the shipping address (Rubbish). I would never use your company again due to the fact that you backed out of the sale with a lame excuse.”

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Posted 6 years ago

“Great customer service and delivery of my product. I will be making other purchases.”

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Posted 6 years ago

“size did not fit. seemed to be different fit to other items I have had in the same size and range. service wise good not be faulted.”

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Posted 6 years ago

“Although I was extremely happy with the price, i ordered on wednesday and paid for next day delivery. I received a message from dpd to advise that the delivery will not be until Monday. I accept it's Christmas and that Zap did not return to work possibly until Friday. However, I should still have taken delivery on Saturday. Not acceptable. This said, if the product is as described, I will use Zap again.”

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Posted 6 years ago

“Very good process of buying”

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Posted 6 years ago

“complete shoe size,logistics is so fast”

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Posted 6 years ago

“Good site”

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Posted 6 years ago

ZAP CLOTHING is rated 4.4 based on 2,291 reviews