ZAP CLOTHING Reviews

Name: ZAP CLOTHING
Rating: 4.40

4.4 Rating 2,291 Reviews

85 %

of reviewers recommend ZAP CLOTHING

Company Reviews

Metrics

Info

4.4

Based on 2,291 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About ZAP CLOTHING:

ZAP specialise in designer fashion for men, an official stockist of brands including Gucci, Moncler, Givenchy, Valentino, Lanvin and DSquared2

Visit Website

Phone:

020 8505 9221

Location:

65 Queens Road, Buckhurst Hill
IG9 5BW

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ZAP CLOTHING 5 star review on 4th December 2025

Richard Huckabee

ZAP CLOTHING 5 star review on 30th May 2025

Anonymous

Anonymous // 01/01/2019

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“Very satisfied with my purchase.”

Helpful Report

Posted 6 years ago

“Was very happy about my order!”

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Posted 6 years ago

“Ordered next day delivery and never received my item”

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Posted 6 years ago

“The returns process could be improved, as well as making it free you could make it easier by providing a pre paid returns label. Also the packaging you send the items in could be a lot better, I am having to use different packaging to send my item back because yours is useless once u open it. This all matters to customers.”

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Posted 6 years ago

“Great service. Definitely be using zap again”

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Posted 6 years ago

“Excellent service from ordering to receiving kept me informed all the time would definitely recommend to others 💫”

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Posted 6 years ago

“Thank you very much for quick response and sending the item asap Recommend Zap Clothing to everyone”

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Posted 6 years ago

“Everything good!only one is u placed my billing address(home)as my shipping address,luckily still can get the parcel on Saturday (day off). For my opinion,if zap can send the track number rather than sending by ups express!( I think DHL express is better than UPS express)”

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Posted 6 years ago

“Fast delivery, fast responses to emails, good service, good website”

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Posted 6 years ago

“Zap clothing is my go to shop! No hassle online shopping. Fast delivery too. Thanks guys”

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Posted 6 years ago

“Very pleased with the service - speedy delivery and quality item”

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Posted 6 years ago

“Quick delivery”

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Posted 6 years ago

“Great wrapping and product. Very please!”

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Posted 6 years ago

“I m not sure if you want to post this review. But my experience was very negative. My order was cancelled with no reason given, non-responsive to my follow-up enquiries. I have to be honest in my ratings. Sorry Zap”

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Posted 6 years ago

“item as advertise. Great customer service, ship my moncler jacket out on the same order day. Quickly response to email.”

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Posted 6 years ago

“INTERNATIONAL BUYERS BEWARE! Make sure you are not returning. They charge a lot for shipping yet they do not cover return shipping. Can easily cost up to $100 for returns shipping.”

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Posted 6 years ago

“Amazing”

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Posted 6 years ago

“I had trouble placing an order in your Hong Kong website. It could not provide a shipping quote to a local Hong King address. The customer service was not helpful saying no one else has this problem. I ended up changing the website to US base and paid in US dollars. You may want to fix this probelm and train your customer service peoples to be more polite and more helpful!”

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Posted 6 years ago

“Well informed Delivary & on time”

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Posted 6 years ago

“Very very good service, delivery and purchasing”

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Posted 6 years ago

ZAP CLOTHING is rated 4.4 based on 2,291 reviews