Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,945 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,945 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

Write Your review

Tell us how Jumpking.eu made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived quickly and is as expected. Thank you”

Helpful Report

Posted 5 years ago

“Order received quickly and looks fab!, thank you”

Helpful Report

Posted 5 years ago

“The product is universal for trampoline, aesthetic. Very strong wind didn't damage this tent.”

Helpful Report

Posted 5 years ago

“Very happy with purchase. Delivered quickly.”

Helpful Report

Posted 5 years ago

“The trampoline is very good. It is quite a bit of work putting it together. The instructions could do with a bit about where the screws go. If you look carefully at the right angle braces you will see holes that the screws will fit in and if you are careful putting it together the holes will be in the right places. Otherwise it is straightforward putting it together and we are very happy with it.”

Helpful Report

Posted 5 years ago

“Comms v good. Delivery v fast. x2 large boxes, x1 of which was damaged and partially ripped open. Later gound damaged parts inside with replacements sent the very next day. We bought the 'smaller' ZorbOrb but its huge and looks like a UFO has landed in our back garden. Neighbours having a good laugh I see. Looks v impressive though and our autistic son loves it which us the main thing during lockdown and upcoming summer hols. Took many hours to assemble. As expected the instructions are pants. Parts are labelled in the instructions as A, B, C etc but no labelling on the actual parts themselves All adds to time to work out how to build it. There are some basic design issues which would make this a 10/10 trampoline, but Ive got to hive it 9/10...all parts are secured with so called self tapping screws. A lot of the time the screw holes dont line up or the screws wont screw in. I had x3 large blisters on my RHS hand even with gloves or a tea towel trying to screw most of the screws in. The manufacturers need to redesign these fixings. Make them larger and easier to screw in. The top ring is fitted to end fittings/caps. There is only x1 of these small screws going from x1 side of the pole into the cap. With the strain on the ends the ends bend off. The designers could simply make a hole on the opposite side of the cap for a second screw. This way the strain would be easily shared and the top ring caps are more likely to stay on and not bend off. Again the screws arent v good. All in all service great, trampoline impressive if bit large and if manfacturers sorted out the instructions and those bleedin so called self tap screws and top caps itd get 10/10. Our son loves it thats the main thing.”

Helpful Report

Posted 5 years ago

“Amazing trampoline would recommend these guys to everyone”

Helpful Report

Posted 5 years ago

“Great quality, kids love it.”

Jumpking.eu 5 star review on 28th May 2020

Helpful Report

Posted 5 years ago

“Arrived safely eventually. Kids love it.”

Jumpking.eu 5 star review on 27th May 2020

Helpful Report

Posted 5 years ago

“Excellent product and prompt delivery service”

Helpful Report

Posted 5 years ago

“Customer services was fantastic; they answered all of queries (in advance of purchase) very promptly. Delivery was swift, secure and well packaged.”

Helpful Report

Posted 5 years ago

“Excellent service - team went above and beyond to help me get a trampoline in time for my sons birthday. The trampoline is excellent, very sturdy - value for money.”

Helpful Report

Posted 5 years ago

“schnelle Lieferung und erstklassige Ausstattung”

Helpful Report

Posted 5 years ago

“Absolutely perfect! Replaced our tattered net and delivery was fast”

Helpful Report

Posted 5 years ago

“Very fast delivery , even In the midst of this awful pandemic”

Helpful Report

Posted 5 years ago

“Arrived on time - no issues.”

Helpful Report

Posted 5 years ago

“Very happy with this replacement jumping mat arrived quickly and easy to change over would buy again 😁”

Helpful Report

Posted 5 years ago

“Correct products delivered on time, well packaged. Very happy.”

Helpful Report

Posted 5 years ago

“Update to my previous review, I contacted Jumpking via Facebook and my missing part was sent out to me very quickly. I do recommend contacting them via face book as they responded straight away.”

Helpful Report

Posted 5 years ago

“Great service. Fast delivery”

Helpful Report

Posted 5 years ago

Jumpking.eu is rated 4.3 based on 1,945 reviews