Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,822 Reviews

82 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,822 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 22nd April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were advised next day delivery - waited in all day on Saturday for it. We were told on Monday when we call that the van broke down on Saturday ! No one told us - and they then left the new net on the porch on Monday - again with out a call. We only found out when we called you. If you care - can you call me on 07919184907. That may restore some confidence that you want to do something about this feedback. thank you”

Helpful Report

Posted 7 years ago

“Okay but .... It was expensive and the top was insubstantial and succumbed to the weather within a short time - I could have bought an equally serviceable trampoline for far less money.”

Helpful Report

Posted 7 years ago

“We purchased netting to replace the original. Our trampoline is an oval 15 x 10' purchased in 2010. The new netting was sold as netting for a trampoline of this size but when it arrived we discovered it had a different fitting mechanism from the original - something not mentioned in the description when it was purchased. It did not come with any instructions either. Although we have managed to fit the new netting having searched ourselves on the internet for guidance, we would not recommend jumpking products again for these reasons.”

Helpful Report

Posted 9 years ago

“The quality of the materials used are very poor. Every year I have to replace the safety netting as this gets damaged by the sun and rots. The perimeter cover and Tube protectors last 2 years for the same reason. My trampoline is like triggers broom. On a positive note they have plenty of spares, but boy do you need them, albeit they are expensive.”

Helpful Report

Posted 9 years ago

“Thought cost of poles was excessive considering you can buy the whole trampoline for £99, paying ?£24 for two poles and a further £9 for delivery is steep, especially when one arrives on one day and the next on an other”

Helpful Report

Posted 9 years ago

“It broke after three weeks but no one replied to my emails.”

Helpful Report

Posted 9 years ago

Jumpking.eu is rated 4.3 based on 1,822 reviews