Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,050 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,050 reviews

Customer Service
Communication Channels	Telephone

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant customer service and fast delivery.”

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Posted 5 years ago

“GREAT CUSTOMER SERVICE. MADE IT ALL VERY EASY TO UNDERSTAND AND A VERY NICE MANNER SO FELT AT EASE.”

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Posted 5 years ago

“I called to get help with setting up the new VOIP phone I'd been sent to use for working from home. Victoria was incredibly helpful and guided me through all the set-up to get the phone working properly. She was kind and polite at all times. Excellent customer service.”

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Posted 5 years ago

“Brilliant service thank you”

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Posted 5 years ago

“Sutton on Sea Community Cars is a registered Charity and in 2019 we decided that our small call center should upgrade to a 21st century telephone system. We had no knowledge of VOIP so we chose Yay.com because we liked the name, and Yay was a UK company. From day one Yay has sat at our side and they were still there this morning 28/04 2020”

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Posted 5 years ago

“Very Friendly Customer service, Easy to use App, it does what it suppose to.”

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Posted 5 years ago

“I have just arranged a Conference Bridge with Daisy's customarily friendly help so she's kept up the high standard of service I have come to expect from all representatives of Yay without exception! Couldn't recommend more highly.”

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Posted 5 years ago

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Posted 5 years ago

“The team are quick to respond to queries, patiently provide thorough explanations, and are super friendly too. We’ve used their services as part of our voluntary efforts around Covid-19 and would highly recommend!”

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Posted 5 years ago

“Brilliantly helpful and efficient as always!”

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Posted 5 years ago

“Excellent service and very helpful someone like me who is useless with IT.”

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Posted 5 years ago

“What a pleasure to work with the Yay team!!”

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Posted 5 years ago

“Excellent quality, very good service!”

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Posted 5 years ago

“Call Yay support for help in setting up my phones. Jez provided a swift and thorough setup of the phones and was courteous and friendly. He made me feel a valued customer - I would recommend Yay without hesitation.”

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Posted 5 years ago

“Very polite service and fixed the problem very easily. Makes navigating the system easier.”

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Posted 5 years ago

“REVIEW OF YAY.COM Dealt with Meg in customer support a few times. Helped me deal with any issue. Customer service also setup my pc to work with my crm to click dial calls so everything worked quickly and smoothly. Interface is super easy to use, very easy if you have 2 screens to work and dial at same time in a fast paced sales environment, Company has been great whenever i have touched base. Little more expensive than some other companies but well worth the few extra quid to know your looked after and get a quality product that doesn't let you down. App works well on the phone, call recordings haven't let me down yet, the interface to get call history stats and recordings is also very simple. Great product great customers service would highly recommend. Rich Managing director of THEGOGROUP”

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Posted 5 years ago

“The team at Yay were all very helpful, patient and understanding of our needs. Communication is always fast and efficient and their willingness to help is exemplary. Happy to recommend Yay.com to any business looking for a hosted VOIP service.”

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Posted 5 years ago

“How come we’ve never heard of yay.com before? I would seriously recommend them not only for the value and features you get as standard but also the customer support. Had a few queries which were answered within minutes of me sending an email. When I had a config problem with my phone that was provided by a previous provider Konner took over my computer remotely and resolved it in no time at all. Highly recommend.”

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Posted 5 years ago

“Probably the best customer service I've received. Meg was incredibly friendly and polite. She made what felt like an impossible task to me seem so simple and didnt make me feel silly in the process. There was no waiting time for my call to be answered and it was even at 7.30pm. Very happy customer”

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Posted 5 years ago

“Always great support. They are friendly and able to help to a detailed level. We always go back!”

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Posted 5 years ago

Yay.com is rated 5.0 based on 2,050 reviews