Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,042 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,042 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic and reliable service. Customer support ready to help you at anytime”

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Posted 5 years ago

“Can't beet the service”

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Posted 5 years ago

“The advisor was so clear spoken, down to the point (no Indian call centre style rubbish chit-chat which has been a relief) and very helpful. Great guy, great attitude. Many others in a similar job are far cry. We sorted out several concerns of mine in no time.”

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Posted 5 years ago

“Excellent customer service with added support during the pandemic. 5 stars.”

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Posted 5 years ago

“We came across Yay 2 years ago and when we purchased IP telephony equipment. We've recently switched our domain hosting to them too. They offer things one might expect but rarely found: Excellent customer service. Actually reply to emails, with personalised and helpful, responses, promptly. Transparent and honest. Good pricing. Go the extra mile for their customers. I am happy to recommend this company.”

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Posted 5 years ago

“The help team were extremely helpful in solving my problem. Potentially my setup was a bit of a 'mare but this was no problem and the help team got a result. I can thoroughly recommend the technical support given.”

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Posted 5 years ago

“Another great customer service experience with Yay.com today. I changed my broadband supplier and the new router caused some issues with my phones. Meg was familiar with the issue, logged in to my router and fixed the problem within 10 minutes. Nothing is ever too much trouble for the team at Yay and I cannot recommend them highly enough.”

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Posted 5 years ago

“Been really helpful and spent a lot of time helping me with the system”

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Posted 5 years ago

“Would highly recommend”

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Posted 5 years ago

“Used the internet phone on yay to allow friends and family to keep in touch using a local number, plus low cost calls when abroad, great technical support to help with setup.”

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Posted 5 years ago

“A plus service. Thank you.”

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Posted 5 years ago

“I have used Yay.com over the last couple years and I have never once had an issue. Meg set up my domains for me and was a great help! Couldn't recommend more highly :)”

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Posted 5 years ago

“All staff have been SO helpful. A special "thank you" to Meg who has been infinitely patient. For us it was a step into the unknown but Yay and Meg have given us the confidence to take this leap. Thank you to all.”

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Posted 5 years ago

“Great support and advice from Victoria and Meg. It was a good decision a year ago to move to Yay”

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Posted 5 years ago

“Was recommended to Yay by my web designer Fifty 2 one as they have used them for over a year. I called and spoke with Connor who talked me thru the setting up procedure and it was all done in just over 5 mins. Have tried it just now and their system works perfectly just as Fifty 2 One said.”

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Posted 5 years ago

“Set up in minutes, very happy so far. Call from Daisy to help set me up today and got straight through to Victoria after with a query. Thank you ladies.”

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Posted 5 years ago

“Fantastic service, help and support given efficiently and in a very friendly manner - the amazing part of Yay.com is the support and even better that I rarely use it as the service is so good !!”

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Posted 5 years ago

“Can't fault Yay. Wonderful service and amazing support. Thanks loads for being so great since I started using you 4+ years ago! Really do think the staff are a credit to the firm. This includes people like Victoria, Meg, Connor etc.”

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Posted 5 years ago

“Brilliant support- resolved an issue quickly and with a friendly manner. Thank you!!”

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Posted 5 years ago

“yay help team were excellent support”

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Posted 5 years ago

Yay.com is rated 5.0 based on 2,042 reviews