Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,037 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,037 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely wonderful service from Daisy at yay.com!!! . We were experiencing problems with our phone system due to a member of staff leaving the company who was in charge of our phone system. I called yay.com and was assisted by Daisy, Nothing was too much trouble and she went through everything, sorted all our issues out, going over and above what was expected she was patient, polite considerate and extremely professional turned round what was a a very stressful situation without fault. Excellent service!”

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Posted 7 years ago

“Placed my order and my item was delivered a few days later. Excellent service and the product is working well.”

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Posted 7 years ago

“Great service, good price”

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Posted 7 years ago

“Had an issue with original ordered item an this was sorted asap with a replacement. Great service and would use again.”

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Posted 7 years ago

“Got a handset and a voip account but no tech knowledge. Support talked me through set up and various other queries in a very efficient and friendly way. I will no doubt be asking them more questions but so far the customer service has been impeccable.”

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Posted 7 years ago

“We have been using yay for more than a year now. Their customer support is amazing. They are always there to help. Keep up the good work guys!”

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Posted 7 years ago

“I can't believe how friendly yay.com staff really is, i have been speaking to Meg on a number of issues we have had and i needed a new call routing for my company and Meg just sorted it out for me without any problems! I highly recommend yay.com for their cheap prices and very friendly support staff.”

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Posted 7 years ago

“Any query solved instantaneously, lovely people”

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Posted 7 years ago

“Service from YAY has so far been absolutely outstanding! I never usually write reviews but am more than happy to on this occasion. We were more inclined to use one of the more 'well known' VOIP suppliers, but am glad we went with YAY, as the support and customer service, aswell as product and value for money is superb. Keep it up!! Regards Adam”

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Posted 7 years ago

“I am utterly useless with technology, but Tom was calm & patient & helped me get my phone number diverting to my mobile in no time at all. I wish I had called sooner; the customer support is the best I've come across in a very long time. Well done Yay & thank you Tom!”

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Posted 7 years ago

“I have had experience with other VOIP providers and not good ones! Yay.com is really easy to use, great packages and is probably the best phone provider i have found.”

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Posted 7 years ago

“Yay are always at the end of the phone to help - real, live people! They have always been polite and helpful and explained anything and everything I have needed help with. On top of that the service is so economical. I have been recommending them to my friends and business associates and I recommend them here to you.”

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Posted 7 years ago

“I rang because I needed some help with my phone; the previous time I had spoken to someone at Yay they were friendly, patient and very helpful; I was hoping to receive the same treatment today and I did. There was no waiting for my call to be answered and no "press 1 for this or press 2 for that". Once again the staff at Yay were friendly and helpful; thank you for providing a 5 star customer service.”

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Posted 7 years ago

“Very helpful staff, I didn't know where to start with handsets or anything else. They happily talked me through from what to buy to setting up. They have my custom now for the future. Thanks!”

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Posted 7 years ago

“Great customer service and simple website.”

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Posted 7 years ago

“Customer service is great, usually speak to the same few people. Simple to use system.”

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Posted 7 years ago

“Awesome phone service! instant help and start of service. amazing”

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Posted 7 years ago

“Fast response from friendly and knowledgeable team. Storm Zapped phone confirmed and replacement successfully registered.”

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Posted 7 years ago

“I always find the staff to be incredibly helpful and I have never had to wait long to be connected, honestly one of the best companies I have dealt with.”

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Posted 7 years ago

“Their speed of response is excellent and their replies are courteous, clear, accurate and helpful.”

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Posted 7 years ago

Yay.com is rated 5.0 based on 2,037 reviews