Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,046 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,046 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“top company with top service”

Helpful Report

Posted 7 years ago

“Very happy with guys. I have been a VoIP user for nine years and as such used various providers. With yay, the portal is second to none and coded in a simple logical easily accessible manner. If there is an issue (and its only ever been user or 3rd party provider for transfer) then the small team are each individually competent and have the capacity of thinking on their feet. It really is a joy to have a service provider of this caliber. Thanks guys!”

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Posted 7 years ago

“I just want to say that I had a really frustrating issue with my VOIP service . I called and got through to Jez. He was so pleasant, patient and helpful and stayed with me working through every possibility until all was resolved. It was annoying that it took so long but the manner of help from Jez was superb.. THANK YOU!”

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Posted 7 years ago

“Always receive a first class service from Yay and Meg delivered seamlessly today. A credit to the brand.”

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Posted 7 years ago

“Good service Recommend”

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Posted 7 years ago

“We signed up for a telephone line with Yay.com and their customer service was so good we then moved all of our other lines to them also. They made the process very simple and are very helpful and friendly. Couldn't recommend them highly enough.”

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Posted 7 years ago

“Yay,com made our company go 'YAY!' big time. Our previous supplier (e-receptionist) were giving us a hard time with porting our phone number over to Yay.com. The porting team at Yay.com was SUPER helpful, emailing our previous supplier directly, pushing them for all details required and eventually porting our number super quickly. After the number has been ported setting up the call routing, welcome message, music and voicemail was a breeze. So fun, simple, quick and easy. There's no comparison between our old supplier and Yay.com. Yay.com made our experience as easy and simple as possible. I would highly recommend it to anyone looking for a reliable solution.”

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Posted 7 years ago

“Excellent information on website to help me confirm details of my proposed free VOIP trial and excellent support yesterday with set-up and start of that trial. Well done to everyone, and thanks - I look forward to a super ongoing relationship!”

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Posted 7 years ago

“Excellent services combined with state of the art website. I’ve started using Yay products recently and since I’ve been in contact with Tech Support on a few occasions. I found Yay staff to be friendly and knowledgable in addition to crystal clear website - yay.com”

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Posted 7 years ago

“Excellent service. Jez was very helpful”

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Posted 7 years ago

“High quality of costumers services! I would recomand yay for every person or business”

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Posted 7 years ago

“We moved our phone system from another well known provider last year to Yay.com and it's been one of the best things we've done. As a multi-site business we needed a system agile enough to cope with our demands. The Yay platform has everything we need and more. The only downside is that it's all prepay whereas our old provider allowed Direct Debit payment - however, that didn't put us off as it's still well worth the switch. Very highly recommended.”

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Posted 7 years ago

“Fast dispatch; good prices.”

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Posted 7 years ago

“I didn't know anything about VOIP but I needed more flexibility than I was getting from my existing landline provider. A colleague suggested yay.com so I called them and they explained how it all works. I decided to switch and they made the whole process as smooth as possible. Great team and yay.com, thank you”

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Posted 7 years ago

“So glad I chose yay.com. Service is excellent! Connor called me just minutes after I registered on the website, he helped me set everything up there and then. Together we had the phone working, just as I wanted it within the one call. Thank you for making it so easy.”

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Posted 7 years ago

“Matthew was really helpful and knew exactly how to resolve the issue.”

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Posted 7 years ago

“Amazing service and products.”

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Posted 7 years ago

“Only been using them for a few days so can only comment on what they have done so far which has been excellent. Have spoken to 3 different people all of whom have been very polite and professional, have dealt with Connor twice and so far would rate him 5 stars. Keep up the good work.”

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Posted 7 years ago

“Cancelled my domestic landline due to the high cost and moved to Yay's PAYG service. Transferred old landline number with no hassle. Now works a treat! Great service and customer support!”

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Posted 7 years ago

“Very happy with the service ,nothing is ever too much trouble .I hope you never get taken over by one of the big telcos!!”

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Posted 7 years ago

Yay.com is rated 5.0 based on 2,046 reviews