Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,046 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,046 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very Knowledgeable, extremely helpful and talk you through any issues with ease.”

Helpful Report

Posted 7 years ago

“Helpful and pleasant personal service. Very good web interface. Quick number transfer. Very pleased so far, thanks.”

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Posted 7 years ago

“I found the service provided by Matt of a high standard. He was extremely helpful and resolved my problem with ease. 100% recommended!”

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Posted 7 years ago

“Super helpful staff- covered everything for us. After using many often more expensive options its great to finally have an amazing value VOIP that actually works. 10 out of 10”

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Posted 7 years ago

“Very friendly and helpful support staff which make the process of getting everything setup easy. Jez and Meg have gone the extra mile to help, good work guys! Good feature set with flexible options at a good price.”

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Posted 7 years ago

“Meg, the lovely young lady explained in detail my issue with configuring my GXP2140 phone. She was very patient and extremely polite throughout our long tutorial. I got off the phone feeling that my customer experience with Yay.com was a very positive one indeed, thanks to Meg.”

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Posted 7 years ago

“Amazing Customer Service!”

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Posted 7 years ago

“My item, a router, was delivered quickly, was competitively priced, and there was help available on Yay.com for the setup. Very helpful.”

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Posted 7 years ago

“Quick hassle free delivery with the stuff I had ordered. Arrived the next day!”

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Posted 7 years ago

“So easy to set up and full of features. I am glad I found them.”

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Posted 7 years ago

“Straight to the point, informative and precise.”

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Posted 7 years ago

“Great Knowledge and very willing to help!”

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Posted 7 years ago

“Friendly and helpful.”

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Posted 7 years ago

“FIrst class service and a great product line up”

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Posted 7 years ago

“Customer service is 5*”

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Posted 7 years ago

“Thank you for helping me set up my IP Phone!”

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Posted 7 years ago

“Been with them since June 2017. Initially skeptical of VOIP. Excellent customer service and easy move over to them. Brilliant clear service. Has also saved me money! Brilliant company all round.”

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Posted 7 years ago

“Jez was extremely helpful and patient. Explained step by step what I needed to do to achieve my objective. The team have always been helpful each time I've contacted them.”

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Posted 7 years ago

“Contact was very helpfull”

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Posted 7 years ago

“Very straight-forward interaction, extremely helpful and lovely staff ! Patient to go through the setup with you and answer all of your questions. Easy functionality, modern fresh approach and the sound is pretty clear. I am still a new user, but so far it has been great ! I am yet to set up my greeting and voicemail etc. and will be counting on the team to help :)”

Helpful Report

Posted 8 years ago

Yay.com is rated 5.0 based on 2,046 reviews