Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,042 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,042 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service. Main switchboard answered within 4 rings, and they were straight on to the issue, solved within ten minutes.”

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Posted 3 years ago

“The support at yay.com is always first rate, with speedy replies, and questions answered. No complaints at all.”

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Posted 3 years ago

“Swift response, friendly support and all my questions answered... Thank you :-)”

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Posted 3 years ago

“helpful and polite”

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Posted 3 years ago

“A brilliant operation. Miguel and Raffi are superstars. I am not the easiest of clients as I was on the phone almost constantly with queries about my rather personalised and complex set up but they were (and still are) always helpful and willing and cheerful and the system is brilliant.”

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Posted 3 years ago

“Miguel my Rep. was excellent, patient and professional. look forward to doing business with Yay... Rosie C.”

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Posted 3 years ago

“Konnor and Nathan are an an absolute credit to this company, patience with our company went beyond and more importantly we were up and running in less than 10 minutes YAY will be highly recommended to all my fellow merchants, I honestly cannot praise your professionalism enough. Thank You Jade for introducing us Looking forward to working with YAY.COM”

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Posted 3 years ago

“This is the second time I have bought Unifi products from Yay. Best price, prompt service, fast dispatch, well packaged, and good comms... what more can I say?”

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Posted 3 years ago

“Like the app, good calls”

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Posted 3 years ago

“Miguel was very helpful and resolved my issue very quickly which is something I needed in order to be able to work completely remotely and so I really appreciate that this could be done. Thank you”

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Posted 3 years ago

“Very good, nice system. Raffi was very helpful in getting me set up.”

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Posted 3 years ago

“I cannot fault all the help I have had from yay.com Konnor has been so helpful with setting up of our account. All the staff are very pleasant to talk and very patient with helping and explaining the process of setting up of yay.com”

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Posted 3 years ago

“Konnor is the best! :)”

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Posted 3 years ago

“The staff are incredibly helpful ( and patient!) during the set up process and with following queries. Great system and fantastic customer service”

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Posted 3 years ago

“Konnor was very helpful and patient, they sorted the issue very quickly and was very thorough.”

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Posted 3 years ago

“Super helpful staff! No issue is too much hassle, and all issues I have had have been sorted quickly.”

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Posted 3 years ago

“Good, very competent and friendly team”

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Posted 3 years ago

“Really helpful and managed to sort the issue I was having very quickly. Very polite on the phone and would absolutely recommend them.”

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Posted 3 years ago

“Excellent Service! I purchased 2 x Ubiquiti AmpliFi Alien Tri-Band WiFi 6 Routers, which I'm very pleased with. The price was competitive and as a bonus, the correct UK power leads were included in the price and automatically bundled with the routers. This is something that most other suppliers don't offer with this product, as far as I can see. Also I placed my order very late on a Saturday night and it was delivered via my preferred courier, DPD, on the following Monday. Again, not many suppliers will deliver items on a Monday, that were placed on a Saturday/Sunday!”

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Posted 3 years ago

“I really like the layout, design, colours, prices and features of yay. After the trial service I was keen to set up an account and use it for good. The reason why I gave 4/5 is because there were some instances where the app on my phone wouldn't work. If I wanted to make a call, it wouldn't dial through. Usually the next day, I can make calls without issues. Hopefully this is just a temporary blip. Nevertheless, I am a happy customer!”

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Posted 3 years ago

Yay.com is rated 5.0 based on 2,042 reviews