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Yay.com Reviews

5.0 Rating 2,037 Reviews
100 %
of reviewers recommend Yay.com
5.0
Based on 2,037 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Yay.com Reviews
Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

Write Your review

Anonymous
Anonymous  // 01/01/2019
Miguel my Rep. was excellent, patient and professional. look forward to doing business with Yay... Rosie C.
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Posted 3 years ago
Konnor and Nathan are an an absolute credit to this company, patience with our company went beyond and more importantly we were up and running in less than 10 minutes YAY will be highly recommended to all my fellow merchants, I honestly cannot praise your professionalism enough. Thank You Jade for introducing us Looking forward to working with YAY.COM
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Posted 3 years ago
This is the second time I have bought Unifi products from Yay. Best price, prompt service, fast dispatch, well packaged, and good comms... what more can I say?
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Posted 3 years ago
Like the app, good calls
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Posted 3 years ago
Miguel was very helpful and resolved my issue very quickly which is something I needed in order to be able to work completely remotely and so I really appreciate that this could be done. Thank you
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Posted 3 years ago
Very good, nice system. Raffi was very helpful in getting me set up.
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Posted 3 years ago
I cannot fault all the help I have had from yay.com Konnor has been so helpful with setting up of our account. All the staff are very pleasant to talk and very patient with helping and explaining the process of setting up of yay.com
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Posted 3 years ago
Konnor is the best! :)
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Posted 3 years ago
The staff are incredibly helpful ( and patient!) during the set up process and with following queries. Great system and fantastic customer service
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Posted 3 years ago
Konnor was very helpful and patient, they sorted the issue very quickly and was very thorough.
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Posted 3 years ago
Super helpful staff! No issue is too much hassle, and all issues I have had have been sorted quickly.
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Posted 3 years ago
Good, very competent and friendly team
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Posted 3 years ago
Really helpful and managed to sort the issue I was having very quickly. Very polite on the phone and would absolutely recommend them.
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Posted 3 years ago
Excellent Service! I purchased 2 x Ubiquiti AmpliFi Alien Tri-Band WiFi 6 Routers, which I'm very pleased with. The price was competitive and as a bonus, the correct UK power leads were included in the price and automatically bundled with the routers. This is something that most other suppliers don't offer with this product, as far as I can see. Also I placed my order very late on a Saturday night and it was delivered via my preferred courier, DPD, on the following Monday. Again, not many suppliers will deliver items on a Monday, that were placed on a Saturday/Sunday!
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Posted 3 years ago
I really like the layout, design, colours, prices and features of yay. After the trial service I was keen to set up an account and use it for good. The reason why I gave 4/5 is because there were some instances where the app on my phone wouldn't work. If I wanted to make a call, it wouldn't dial through. Usually the next day, I can make calls without issues. Hopefully this is just a temporary blip. Nevertheless, I am a happy customer!
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Posted 3 years ago
i found Matt to be friendly, professional and he knows or answered very well all my queries, which were resolved
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Posted 3 years ago
Very helpful staff. Always happy to explain how to use the system and take the time to check the system is working as we desire. Great customer service every time.
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Posted 3 years ago
Super fast answering my question and making the BEEP sound work on the VM! I love YAY!!! Thank you
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Posted 3 years ago
I literally can't recommend these guys enough! Not only do we now have our whole phone system set up seamlessly, but they were able to recommend & supply physical devices at better prices than anyone else! Konnar went above & beyond to help us & saved so much time; knowledgeable, efficient & super friendly! Thank you, Yay!!
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Posted 3 years ago
Super impressed. Good value and very helpful if you run into technical issues or have questions in general.
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Posted 3 years ago
Yay.com is rated 5.0 based on 2,037 reviews