Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,042 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,042 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“He’s was really helpful and guided me through everything with no problem at all, in less than 5 minutes - very impressive service, thank you”

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Posted 3 years ago

“Nice and easy, fixed my routing issue in under 10 minutes.”

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Posted 3 years ago

“We've been with yay.com for a few years now and love everything about their service. Their customer service in particular is brilliant and big thanks to Jez who recently helped us resolve an issue. Would highly recommend yay.com!”

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Posted 3 years ago

“Marvellous system and helpful customer support.”

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Posted 3 years ago

“Spoke to Matt who was extremely helpful in giving me advice, getting it set up and talking me through how to do it so I could do it myself again in the future. Brilliant!!”

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Posted 3 years ago

“Customer service is amazing, been very helpful with setting up the App.”

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Posted 3 years ago

“I spoke with Miguel today. He was very patient and extremely helpful.”

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Posted 3 years ago

“Very supportive and helpful! Thanks for the excellent customer service!”

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Posted 3 years ago

“First class service very fast del Very good product”

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Posted 3 years ago

“Incredible service, great support saved our company £180 a month. Highly recommended!”

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Posted 3 years ago

“Having moved from a phone line + broadband to just broadband, a VOIP fone was just the ticket. Yay! What a cool name! So an obvious choice for me, fantastic price and as it turns out absolutely fantastic customer service and technical assistance! Whilst trying to get my head around the voip tech, these guys have impressed me with every call, great system and value for money. If you're looking for a voip provider use these guys, seriously, and no I don't work for them or know anyone there. 10/10”

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Posted 3 years ago

“Excellent, prompt service and delivery. Top class product as well.”

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Posted 3 years ago

“Great service, efficient communication, and a really easy way to get a YAY Phone service with lots of help and support to get the right deal. All responses were prompt and professional. Whenever I needed something they were there for me. Thank you guys”

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Posted 3 years ago

“Matt was of awesome help!”

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Posted 3 years ago

“I’m new to this kind of format and have had tons of questions, yet all the Yay employees have been so kind and patient with me each time. I really appreciate all their help!”

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Posted 3 years ago

“I was looking for a voip provider that had reasonably good support. Our previous provider did not. I called in and was transferred to Konner right away. Konner at YAY was absolutely the best. He was very patient and knowledgeable. He answered my question and had the issue resolved in about 3 minutes.”

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Posted 3 years ago

“Great! Well done !”

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Posted 3 years ago

“I was greatly impressed and very grateful for Connor's assistance. No hesitation in providing friendly, courteous and skilful assistance. My router issue was resolved very quickly, thanks Connor.”

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Posted 3 years ago

“Relieved to have shifted to Yay.com from Ringcentral. Extremely impressed by the personalized service and support provided by the Yay.com team. Raffi really stands out and makes you feel part of the Yay.com family and not just a "customer".”

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Posted 3 years ago

“Awesome and outstanding service. Nothing to fault and made my day.”

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Posted 3 years ago

Yay.com is rated 5.0 based on 2,042 reviews